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9057 E Talking Stick Way, Scottsdale, AZ, 85250, United States
Get directionsOk so I moved from NY to Arizona. Tried to find a dental office that took my insurance. This one did. Place was clean and staff were kind. That being said, place is a total scam. I understand all of these place are a business but this was ridiculous. Went in for basic checkup and cleaning which i had a few months ago in NY. They told me I needed a DEEP cleaning ( which they ALL always tell you that you do) it generates more money. But when I declined their DEEP cleaning and told them I wanted just the basic cleaning that my ... read more
Business response:
I'm sorry your experience didn't live up to expectations. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Office itself is very nice. However, I waited 45 minutes to be seen and they just told me I needed to pay a bunch of money out of pocket for an 'in depth cleaning' that was not covered by my insurance. I just wanted a regular cleaning and this was not included in my hour long appointment. I felt like I was being upsold by the corporate masters.
Business response:
I'm sorry that the experience didn't live up to expectations. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. – Dawn, ADMI
I had horrible experience at Aspen Dental at talkingstick today. Dr. John (I don't know his last name) had a very disrespectfully and talk-down condescending altitude. As a patient, I came to your dental because I need help, I don't need you to tell me I am hopeless and I am screwed. The way you talk is to desperate your patient, and same time, very arrogant. After his diagnose and suggested solutions, I immediately walked out the dental office, and felt very bad! I would never recommend this place to my friends or family.
Business response:
I'm sorry to hear this, Tao. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
Aspen Dental - Scottsdale, AZ has a 4.5 star rating with 353 reviews.
Aspen Dental - Scottsdale, AZ is permanently closed.