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Aspen Dental - Scottsdale, AZ

4.5
  • Scottsdale, AZ

About this business

Location details

9057 E Talking Stick Way, Scottsdale, AZ, 85250, United States

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4.5353 reviews
Cobrook700 ..'s profile image
Cobrook700 .. 
rating
3 years ago

Ok so I moved from NY to Arizona. Tried to find a dental office that took my insurance. This one did. Place was clean and staff were kind. That being said, place is a total scam. I understand all of these place are a business but this was ridiculous. Went in for basic checkup and cleaning which i had a few months ago in NY. They told me I needed a DEEP cleaning ( which they ALL always tell you that you do) it generates more money. But when I declined their DEEP cleaning and told them I wanted just the basic cleaning that my ... read more

Business response:

I'm sorry your experience didn't live up to expectations. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI 

Kristine P.'s profile image
Kristine P. 
rating
3 years ago

Office itself is very nice. However, I waited 45 minutes to be seen and they just told me I needed to pay a bunch of money out of pocket for an 'in depth cleaning' that was not covered by my insurance. I just wanted a regular cleaning and this was not included in my hour long appointment. I felt like I was being upsold by the corporate masters. 

Business response:

I'm sorry that the experience didn't live up to expectations. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. – Dawn, ADMI 

Tao H.'s profile image
Tao H. 
rating
4 years ago

I had horrible experience at Aspen Dental at talkingstick today. Dr. John (I don't know his last name) had a very disrespectfully and talk-down condescending altitude. As a patient, I came to your dental because I need help, I don't need you to tell me I am hopeless and I am screwed. The way you talk is to desperate your patient, and same time, very arrogant. After his diagnose and suggested solutions, I immediately walked out the dental office, and felt very bad! I would never recommend this place to my friends or family. 

Business response:

I'm sorry to hear this, Tao. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI 

Frequently asked questions about Aspen Dental - Scottsdale, AZ

How is Aspen Dental - Scottsdale, AZ rated?

Aspen Dental - Scottsdale, AZ has a 4.5 star rating with 353 reviews. 

When is Aspen Dental - Scottsdale, AZ open?

Aspen Dental - Scottsdale, AZ is permanently closed.