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Aspen Dental - Springfield, TN

4.4
  • Springfield, TN

About this business

Location details

3495 Tom Austin Hwy, Springfield, TN, 37172, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.4678 reviews
Lisa Armstrong's profile image
Lisa Armstrong 
a year ago

Charge way too much and sometimes overcharge you two or three times if you don’t watch them. The hygienist were very nice. That was the only plus. 

Robert Davis's profile image
Robert Davis 
4 years ago

Speed up the process. Set expectations at the beginning. Realize time is precious and no one wants to spend the morning at the dentist. 

Business response:

We appreciate your feedback. Thank you for taking a moment to let us know about the experience you had during your visit. - Michelle, ADMI  

Cheryl Coon's profile image
Cheryl Coon 
recommend  Recommended
4 years ago

I needed to get my dentures fixed today. I called every Aspen near me and no one could do them until Monday. I had no idea what to do. I then called this one in Springfield TN. They told me to come on down and they would do what they could. I made it there the place was clean staff was so kind and welcoming also knowledgeable about the services they offer. They told me they would have them done by 5:00, they even beat that estimated time and had me smiling all the way back home. My teeth look better than they did. I will ALW... read more

Business response:

I'm so glad that the team was able to accommodate you, Cheryl. Thanks for sharing that it was a positive experience! - Dawn, ADMI  

Linda Shepard's profile image
Linda Shepard 
recommend  Recommended
5 years ago

Great very helpful !! Very clean , polite can’t say enough about the staff 

Business response:

I'm happy to hear that, Linda. Thanks for sharing! - Dawn, ADMI 

Joe Siano's profile image
Joe Siano 
recommend  Recommended
5 years ago

Excellent care. Staff works with you instead of telling you. Customer service is how it should be. They keep You reminded of appointments and cancellations. They are always upbeat and friendly. I recommend Aspen Dental to everyone. 

Business response:

I'm happy to hear that, Joe. Thanks for sharing! - Dawn, ADMI 

Nola Ann Davis's profile image
Nola Ann Davis 
5 years ago

go somewhere else been sitting here over an hour still waiting smh 

Kathy Williams's profile image
Kathy Williams 
recommend  Recommended
5 years ago

Really like the service I have received so far. Everyone is so polite. I will definitely recommend this office.. 

Business response:

Thank you for the kind words, Kathy! The office will be thrilled to hear this. I will be sure to pass it along. —Tammy, ADMI 

Chessica Parrish's profile image
Chessica Parrish 
6 years ago

My husband had an appointment yesterday. Although they had many openings and flexibility the services was incredibly slow. Was there over an hr and still didn’t get his teeth cleaned. Would not recommend them and will stick to our normal dentist. Hubby left with out his teeth cleaned. The reason why he went in! 

Business response:

I'm sorry that his experience didn't live up to expectations, Chessica. If he would like to share more detail about his visit, the Patient Satisfaction team would appreciate the opportunity to talk to him: 1-844-296-0187. - Emily, ADMI 

Tamara K Yount's profile image
Tamara K Yount 
6 years ago

My husband recently went into this office with an issue because of their 19.00 1st time visit offer. He went in and was so uncomfortable with what they were saying and quoting that he went elsewhere for a second opinion. 2nd dentist found infection where Aspen did not. He is feeling better now and far more confident in 2nd dentist. I would have probably just moved on other than now finding bill in our mailbox for an additional charge of 137.80. And they didnt even find the infection. Scammers..and con artists. 

Business response:

I'm sorry that his experience didn't live up to expectations, Tamara. If he would like to share more detail about his visit, our Patient Satisfaction team would appreciate the opportunity to address concerns. They can also help with any billing questions: 1-844-296-0187. - Emily, ADMI 

Frequently asked questions about Aspen Dental - Springfield, TN

How is Aspen Dental - Springfield, TN rated?

Aspen Dental - Springfield, TN has a 4.4 star rating with 678 reviews. 

When is Aspen Dental - Springfield, TN open?

Aspen Dental - Springfield, TN is closed now. It will open at 7:00 a.m.