Aspen Dental - St. Charles, MO

Ezra B. 

on Yelp

2 weeks ago

Excellent service, friendly staff, and efficient timing. I've had multiple cleanings and wisdom teeth removed at this location, and it's been great every time. 

Debra D. 

on Yelp

a year ago

I had two partials and they did such a great job . I needed two teeth filled and they look fantastic and without any pain .i had two really awful dentist and I was very happy to go to someone that did such a great job. Thanks for changing my mind on how a dentist is supposed to do work without being in pain. 

Geri K. 

on Yelp

2 years ago

Pleasant experience at aspen. Came in to whiten my teeth and they did a fantastic job. Happy with my results. 

Sheila W. 

on Yelp

2 years ago

Went to get 9 teeth pulled and temporary dentures. I was very nervous about doing this. Dental Asst. Deon Neal & Dr. Kroni made me feel very comfortable. I got anxiety in the middle of session, they stopped and made me feel very comfortable. Next day no pain at all. Great job and great staff!!!! 

T S. 

on Yelp

4 months ago

Boy friend went to get cracked tooth fixed..it had infection..the did a deep cleaning caused a bad infection and got antibiotics..was so bad his mouth was so swollen. After taking all meds. Dr good at extraction. The desk reception was nice but did not know what she was doing charging him two separate times on debit card. Then after deep cleaning take you give you dental schedule of what needs to be done. 9,000 worth..no way go somewhere else. They see how much insurance covers and try to get more money. Insurance would not ... read more

Michael H. 

on Yelp

a year ago

Called and made an appointment but you don't get the office you call it goes to their call center. I was told they took my insurance and was given an appointment in a week. Being on SSI with a better dental plan I needed my upper dentures re aligned which is a simple dental procedure. Also wanted an assessment of my lower teeth. Arrived at appointment (you have to double check) told her I had a 11am appointment gave her my name and made sure they accepted my insurance. Once again I was lied to by the call center. I was told ... read more

Toni C. 

on Yelp

a year ago

They lie about pricing. They have charged me for a tooth # that had been pulled over a year before they pulled it so my insurance refused to pay. Another visit they refused to bill my insurance. I paid for the first visit from August 2023 and they continue to bill me for it. I have had no bottom teeth since January 2024 because they refuse to do the basic denture on the Aspen website. I have bone protruding in my gum from the removed teeth that is very painful. I can't believe what they have done to me. 

Raquel M. 

on Yelp

a year ago

the aspen dental location in st charles has horrible customer service . the wait time is unbearable . they have no sense of order when is come to who came into the office first. they leave your personal information in the open at the front desk. overall horrible experience and this was not even all of the things that happened at this location. 

Amanda L. 

on Yelp

2 years ago

I wish I didnt have to give any stars. The service once in the managers office (Rozalyn Porter Office Manager- 4306) to discuss pricing was absolutely awful. The lack of understanding and empathy about finances and the insulting conversations she had with us as if how we felt did not matter was extremely unprofessional. Not only were we hit with almost $15k bill if me and my fiance were to have both our teeth worked on, Rozalyn made sure to laugh and tell us "Well then you don't have to come here" when we were trying to fig... read more