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Aspen Dental - St. Charles, MO

4.5

About this business

Location details

2931 Veterans Memorial Pkwy, Saint Charles, MO, 63303, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu07:30 a.m. to 7:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.5589 reviews
Amanda L.'s profile image
Amanda L. 
rating
2 years ago

I wish I didnt have to give any stars. The service once in the managers office (Rozalyn Porter Office Manager- 4306) to discuss pricing was absolutely awful. The lack of understanding and empathy about finances and the insulting conversations she had with us as if how we felt did not matter was extremely unprofessional. Not only were we hit with almost $15k bill if me and my fiance were to have both our teeth worked on, Rozalyn made sure to laugh and tell us "Well then you don't have to come here" when we were trying to fig... read more

Business response:

I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI 

Marcie M.'s profile image
Marcie M. 
rating
3 years ago

Horrible place!! I went in for a toothache and got conned into a 10,000 dental plan by their salesperson. I was never a candidate for partials without having bone removed! After having 6 teeth pulled with no antibiotics or pain meds given (until I had 2 dry sockets) a deep clean and some cheap plastic partials made several times that never fit, I asked for the remaining 3,000 to be credited back so I could go to someone qualified. I now cannot afford to have the work done I needed to begin with thanks to them and am now nutr... read more

Business response:

I'm really sorry to hear that, Marcie. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI 

Frequently asked questions about Aspen Dental - St. Charles, MO

How is Aspen Dental - St. Charles, MO rated?

Aspen Dental - St. Charles, MO has a 4.5 star rating with 589 reviews. 

When is Aspen Dental - St. Charles, MO open?

Aspen Dental - St. Charles, MO is closed now. It will open at 8:00 a.m.