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Aspen Dental - Statesboro, GA

4.3
  • Statesboro, GA

About this business

Location details

412 Northside Dr E, Statesboro, GA, 30458, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.31,083 reviews
LeAnn Lambert's profile image
LeAnn Lambert 
2 years ago

Kevin COMPLETELY ruined Juleigh Mayfield’s dentures. In addition, he spoke badly behind her back to the staff. I truly hope Juleigh moves forward with a lawsuit. THIS PLACE IS A JOKE! 

Business response:

Thank you for sharing your concern, LeAnn. Although this experience happened at a different Aspen Dental location, please know that the team is doing everything possible to make things right. - Krista, ADMI 

Tiffany Mills's profile image
Tiffany Mills 
2 years ago

It’s only been 6 months and I’m already having to get most of the work they done fixed! Plus there estimate was wayyyy off over $1000! 

Business response:

I'm sorry that your experience didn't live up to expectations, Tiffany. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI 

Jimmy Hershberger's profile image
Jimmy Hershberger 
2 years ago

Get better assistants and Dr's who make patient feel like they are important to the success of their company..Dr. Chappell in Statesboro came into room like she hates her job and me for even coming in 

Business response:

Hi Jimmy, I'm sorry that you didn’t have a positive experience. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail, you can reach us directly at 1-866-767-0890. - Heather, ADMI 

Racheal Vadala's profile image
Racheal Vadala 
3 years ago

Everything don't waste your time going to them. They are not professional. They don't always answer the phone and the one in Savannah told me they had the phones off the hook because they were understaffed due to covid. Tell you one price on day and then the next day it's another price. They lose things like a permanent crown and you have to call repeatedly because they didn't even know and can't even find it but won't do anything because it wasn't their fault( Bill ). So you have to go through the whole process all over aga... read more

Business response:

I'm sorry that your experience isn't living up to expectations, Racheal. We certainly value your feedback, and I wanted to let you know that I passed your review and other comments along to our Customer Service team. I would encourage you call them too, so they can learn more and try to address concerns with the team in Statesboro. You can reach them directly at 1-866-767-0890. - Emily, ADMI 

Jason Joiner's profile image
Jason Joiner 
3 years ago

I’m sure there has to be a good dentist or two in that place but the one that did my sons teeth is completely and totally incompetent! My son had four cavities filled with a cost of $1080 dollars. He was hurting terribly when he left and one of his fillings fell out the next day! He called the next day and they said they could’nt see him for over a month!! He went to another very well known dentist that has been here over 20 years a couple days later. The new dentist informed him that whoever did his fillings completely sc... read more

Business response:

I'm sorry that your family's experience didn't live up to expectations, Jason. I wanted to let you know that I passed your review along to our Customer Service team. I would encourage you call them too, so they can learn more about the visit and try to address concerns. You can reach them directly at 1-866-767-0890. - Emily, ADMI 

Joanne Pollard Joiner's profile image
Joanne Pollard Joiner 
3 years ago

My son had 4 fillings put in by Aspen Dental in Statesboro. Less than a month later his tooth broke off & filling fell out of one & he was in a lot of pain. Aspen couldn’t see him for over 3 weeks to look at it. He went to his regular dentist instead& his dentist said Aspen Dental did not fill his teeth the right way & he has another one they filled that is also cracked. Now all four teeth Aspen did his regular dentist had to fix with 2 refilling & 2 root canals with crowns.😡😡😡😡 So now he has to pay $5300.00 more to fix ... read more

Business response:

Joanne, I encourage you to connect with the Customer Service Team about this, so they can address your concerns directly: 1-866-767-0890. – Mitch, ADMI 

Sharon Doyle Torrisi's profile image
Sharon Doyle Torrisi 
3 years ago

Have been waiting for a call back for over a week. Need to cancel apt. and have $500 returned to my Visa account as I have replaced lost cap and do not need any work done for a new one. Left 5 messages. Was told a manager would call me back. Never happened. Left several more messages.y tel” is 727-709-5447 

Business response:

I'm really sorry to hear that, Sharon. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI 

Charles Knight's profile image
Charles Knight 
3 years ago

Why can’t someone just do what the patient asks for? My teeth have been hurting me for 20 years and I’m sick of it. Tried to get them to give me dentures but they wouldn’t. Why? Because I’d you have a few teeth then you still need them. Sick of this l! 

Business response:

I'm sorry to hear this, Charles. If you would like to discuss your experience in more detail, please reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI 

ALicia B Johnson's profile image
ALicia B Johnson 
3 years ago

Worst experience I’ve had at a dental office. I am a college student and this had been the first time I’ve gone to an apt without my parents. I have clinic anxiety and they certainly made it worse. The reception staff was snooty and unfriendly. I did not feel welcome in the slightest. Seemed to be very bothered by any questions I had. I had an apt to have a gingivitis cleaning (or something like that) and was charged $150 for a 15 minute service!! All the lady did was scratch at my teeth a bit, floss, and rinse with some kin... read more

Business response:

I'm sorry your experience didn't live up to expectations. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI 

Frequently asked questions about Aspen Dental - Statesboro, GA

How is Aspen Dental - Statesboro, GA rated?

Aspen Dental - Statesboro, GA has a 4.3 star rating with 1,083 reviews. 

When is Aspen Dental - Statesboro, GA open?

Aspen Dental - Statesboro, GA is closed now. It will open on Monday at 7:00 a.m.