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Aspen Dental - Suffolk, VA (Harborview)
- Dentists
- Suffolk, VA
About this business
Location details
1013 University Blvd, Suffolk, VA, 23435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Very welcoming staff. Corinne office manager is amazing. The gentleman in the front was very nice
From the front office folks to the hygienist to the doctor, they all made it a easy and painless experience. I walked in at 2pm with a bad tooth abscess and was out by 4. The whole staff made me comfortable and at ease. I've avoided dentist offices for 20 years and I am very relieved and out of pain!
Business response:
That's what I love to hear! I'm glad the team was able to help you out, Kristen. Keep on smiling! - Mitch, ADMI
I can't say enough good words about the Aspen Dental office in Suffolk at Harborview. I went in with a very intense fear and I was put at ease right away. I have been back for several visits and each time everyone has been friendly( I am greeted with a smile by absolutely everyone)and extremely caring. Dental Assistant Talia will sweetly calm me every time. Doctor Leslie takes her time to listen and explain all procedures.
Business response:
I'm glad that you feel at ease with the team, Lizabeth. Thanks so much for sharing that you've enjoyed your visits. I hope that you continue to have 5-star experiences. - Emily, ADMI
If you have Tricare, beware. I went there for a checkup and cleaning. I hadn't been to dentist in over a year. They did X-rays and the dentist checked my teeth. After she left, I was told they didn't have anyone to do my cleaning. They said they were in the process of hiring someone. They didn't tell me this information when I made the appointment. A few weeks later, I get a bill for $162.00. They said Tricare didn't cover the total amount of my X-rays. This is the first time I received a bill for X-rays. I will not be going... read more
Business response:
We appreciate you letting us know about the trouble you’re experiencing, Rashonda. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
Received a call today (after I told them to forget it) telling me my insurance will cover half... at $2000ish. Whereas, there website states 299 per top and bottom. Was told insurance rates are different... how is this possible? Seems fraudulent to me.
Business response:
We’re sorry to hear you’re experiencing trouble, Rodney. Please don’t hesitate to contact our Customer Service team at 1-844-296-0187. We’re here to assist you. -The Customer Service Team
Laziness is the key to successful business in the US. I go in 2 weeks ago to get new dentures. 1st appointment was OK except billing issues. I was told pre-auth was sent and was told I had an appointment for 7/8... I go in no appt., no pre-auth (insurance sent me pre-auth.) Was told it takes 30-60 days. I told them day one... need dentures by Aug. 15th. Day one I call my insurance in front of billing person and ins verifiedo had $1500 available. When i get pre-auth from my ins. I call to verify they had it, they didnt, two d... read more
My experience with Aspen Dental in Suffolk, VA was horrific. I went in on an emergency visit. The Dr was rude and stated that he would only give me 5 minutes- this was in the waiting room, in front of other patients. The x-ray technician was very sweet. I tried my best to be pleasant through the pain. Turns out that I had a crown and the whole top of my tooth were gone. I told him that I was in extreme pain. I told him that I was taking 1000 mg of tylenol alternating with 1000 ml of ibuprofen, which he didn't have the ... read more
Business response:
We're very disappointed to hear this, Joy. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns.
My mom and I went to Aspen Dental because they offered a free cleaning and exam and also dentures at an affordable price. The first doctor I saw, Dr. Vaughn was TERRIBLE!! He pulled my mother's teeth and left her laying in the chair knowing that she couldn't stand very well on her own and I was in another exam room and she ended up getting up and fell. It took five people to get her up because she was so loopy from the anesthesia. That was at the beginning of 2024. We have had several sets of temporary dentures made and have... read more
Business response:
We're very disappointed to hear this, Amy. Our team would appreciate the opportunity to look into yours and your Moms experiences further. Please give us a call at 1-844-296-0187, so we can work to find a resolution.
This office uses an automated phone system and when they decide not to answer the phone this system takes over. I was trying to contact the office when I got stuck on base during an apparent lockdown where no body was allowed to get off bas. I had plenty of time to get there but I was stuck sitting in my truck waiting for the traffic to move. I realized that I was going to be late I was going to be late I tried to call and got that stupid automated phone system. I left a message for them to call me back immediately. Since I ... read more
Business response:
We are sorry for any trouble you're having, Paul. We will pass your message along to the team, so they can address concerns. - The Social Care Team
Frequently asked questions about Aspen Dental - Suffolk, VA (Harborview)
How is Aspen Dental - Suffolk, VA (Harborview) rated?
Aspen Dental - Suffolk, VA (Harborview) has a 4.1 star rating with 914 reviews.
When is Aspen Dental - Suffolk, VA (Harborview) open?
Aspen Dental - Suffolk, VA (Harborview) is closed now. It will open at 8:00 a.m.