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Aspen Dental - Union, NJ

4.5

About this business

Location details

2401 Route 22 W, Union, NJ, 07083, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 3:00 p.m.
Tue08:00 a.m. to 4:15 p.m.
Wed08:00 a.m. to 4:15 p.m.
Thu08:00 a.m. to 4:15 p.m.
Fri08:00 a.m. to 1:00 p.m.
Sat08:00 a.m. to 1:00 p.m.
SunClosed
4.5758 reviews
Britonya L.'s profile image
Britonya L. 
rating
a month ago

I don't usually leave reviews but this is my first time at this site and it was honestly amazing the staff here is spectacular and so welcoming and I can honestly say I have ever had a cleaning as good as the one Tanya Grover (the hygienist) 

Business response:

Thank you for your kind words and sharing a positive review, Britonya. It means so much to our team to be part of your smile journey. We’re always here whenever you need us. 

Soulangel835a ..'s profile image
Soulangel835a .. 
rating
10 months ago

The staff is very professional, extremely kind and welcoming; from the front desk to the doctors. 

Umesh P.'s profile image
Umesh P. 
rating
a year ago

Great experience. Consulting & X-ray included as stated online. Staff and service was excellent. No Insurance required. 

Doris L.'s profile image
Doris L. 
rating
2 years ago

This establishment really needs to update the phone system. They aren't receiving phone calls or returning voicemails. It's been an ongoing situation for quite some time. Other than that they are great, taking their time with patients, explaining the care and working as a team, when you can reach them on the phone . 

Business response:

Thank you for this feedback, Doris. I'm sorry it wasn't a 5-star visit. - Mitch 

Pamela P.'s profile image
Pamela P. 
rating
3 years ago

If it were based solely on the staff, their friendly and caring attitudes, competence and overall generally welcoming and chill environment, the rating would have definitely been a 5+. However, if you want to get in touch with them by phone, email or text, that's a completely different story. Their web site lets new patients schedule appointments but has no such option online for existing patients. When you call the Union, NJ office, you can't even leave a voicemail because no one ever seems to answer the phone. The system l... read more

Business response:

I am very sorry to hear this, Pamela. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Union. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI 

Candice N.'s profile image
Candice N. 
rating
4 years ago

We came from VA to bring our brother to Aspen's Day of Service for our nation's veterans. Dr. Shah & staff were very kind and patient. They assessed the dental work he will need in the future. What a wonderful program but they can only do so much. Congress really need to look at dental health and how it affects other ailments causing more damage and additional funding. for veterans. Thank you taking care great care of those who vowed to support and defend our constitution and thank you to those on your staff who served. 

Business response:

It's an honor to give back to those who have served, Candice. Thank you for taking the time to share! - Mitch, ADMI 

Dayday37's profile image
Dayday37 
rating
3 months ago

Disgusting restroom. manager advised bathrooms are cleaned every Saturday. Service is good bathroom is just nasty. I actually went to Starbucks to use the restroom it was nice Nd clean 

Business response:

Hi there, thank you for bringing this to our attention. We take pride in maintaining a clean and welcoming environment, and we are immediately addressing the issues you mentioned with our cleaning staff to ensure this doesn't happen again. Please let us know if you have any further concerns. 

Naya L.'s profile image
Naya L. 
rating
8 months ago

my mom came for pre surgical clearance. They did the work on her teeth than refused to send the clearance to the surgeo. I called, I emailed, left messages and wet there personally to the office twice and still couldn't get anything done. once they got their money they were done. 

Business response:

We are really sorry to hear this Naya, and we truly appreciate you bringing this to our attention. Our team would appreciate the opportunity to look into your mom's experience further. Please ask her to give us a call at 1-844-296-0187. -The Customer Service Team 

Piera S.'s profile image
Piera S. 
rating
8 months ago

they are extremly high price i just wanted denures they want 36000.00 absolutely nuts 

Business response:

Denture costs can vary depending on individual needs and other factors. This page provides helpful information to make it easier to compare options, whether you're new to dentures or looking to update your current ones: https://bit.ly/4haCb4V. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Union, NJ

How is Aspen Dental - Union, NJ rated?

Aspen Dental - Union, NJ has a 4.5 star rating with 758 reviews. 

When is Aspen Dental - Union, NJ open?

Aspen Dental - Union, NJ is open now. It will close at 4:15 p.m.