This profile has been claimed by the business owner or representative.
Aspen Dental - Virginia Beach, VA (Hilltop)
- Dentists
- Virginia Beach, VA
About this business
Location details
561 First Colonial Road STE104, Virginia Beach, VA, 23451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I really wanna thank them so much they took excellent care and helped me get my smile back which I was embarrassed for 3 yrs and now I can smile again
It's a friendly, non-judgmental environment. The staff sets expectations and ensures that you are as comfortable as possible. They have been (are) flexible with last minute accommodations / requests
had the pleasure of meeting Dr. Tucker and her staff, and my experience was exceptional from start to finish. The office was impressively clean, and I felt welcome the moment I walked through the door. I was especially delighted to meet their in‑office service animal, Cosmo--calming, adorable, and truly a highlight of my visit. Dr. Tucker's team was warm, professional, and attentive. The front desk technician greeted me with a genuine smile and assisted me almost immediately. Every staff member introduced themselves with ki... read more
I went to Aspen Dental on Laskin Road, Va. Beach and the people were very knowledgeable and took their time with me. One of the stand outs was Eric who did alittle extra for me. He held my hand and reassured me I would be ok. To me that meant so much. So I cannot say enough positive things and after my surgery i am feeling a lot better. I would definitely recommend this location. Great customer care!
Fantastic set of dentures with a superb fit for my family member. I was so impressed with the high-tech procedures and the cleanliness of the facility. The staff was super-efficient - Shout out to Summer who processed the insurance. While it was a bit more than expected, when I shopped around and compared, I was sure we made the right decision to go with Aspen! The dentures we selected are a two-step process. You get the "training" set while everything is healing. These are fine but . . . the final set is amazing. A g... read more
Business response:
We appreciate your kind review! Keep on smiling.
Made an appointment for emergency services on Wednesday, they were able to get me in same day. HOWEVER I see why now. Their front desk girl is a joke. She asked for MY GOVERNMENT ISSUED ID. I handed her my passport because I did not have my license on me and she told me that she needed my driver's license because she AGAIN "needed my government issued ID" She told me that she couldn't accept a passport (The most legitimate government issued ID.) They told me they couldn't accept that because I need a government issued ID... read more
Business response:
Hi Amber. Thank you for bringing this to our attention. Your feedback is incredibly important to us. We’ve reviewed your concerns and they will be addressed as we're always working to improve the experience for our patients. Again, thank you for taking the time to share your thoughts with us.
This was a total washout Aspen Dentals front desk needs help.The most un-professional medical office Ive ever been to.The right hand doesnt know what the left is doing.They dont care about the patient just the hoops to jump through to get help.After waiting a week my appt was today and after the greeting I was taken to the exam room The asst scanned my mouth and looked over my paperwork and asked have you been on antibiotics for a week? I told her no I was not informed of this then she said We cant treat you now because of t... read more
Business response:
John, thank you for bringing this to our attention. This is not what we want for our patients, and your experience truly matters to us. We strive for our patients to feel as supported as possible and will continue to focus on improving the experience for our patients moving forward. Again, we appreciate your feedback.
I received a call two days before my scheduled dental appointment, asking the same questions I had been asked when I initially scheduled it weeks ago. I have several dental issues that need attention, including a crown adjustment. During the discussion, I was informed that the dentist would charge me the full amount for adjusting my crown, as if it were a new one. I was told the dentist would need to remove my crown. You do not need to remove a crown to do an adjustment. A new crown is 1,500- 2,000 dollars so that amount for... read more
They schedule appointment easily. Good Luck Getting in! They send email, you confirm, get confirmation but when you arrive they say you didn't answer phone confirmation. I have caller ID... they never called. Scheduled again... same crap.. this time I had called and had confirmation in hand. Again appt canceled. Not like they are so busy... Take walk ins but not appointments. Staff could care less...
Business response:
C H, we’re committed to providing every patient with the best possible experience and we understand your frustrations. Thank you for taking the time to share your feedback, it’s invaluable to us. Please know that we’ve read your review and will be addressing your concerns with our team, with a continued focus on improving the experience for our patients moving forward.
Frequently asked questions about Aspen Dental - Virginia Beach, VA (Hilltop)
How is Aspen Dental - Virginia Beach, VA (Hilltop) rated?
Aspen Dental - Virginia Beach, VA (Hilltop) has a 4.3 star rating with 651 reviews.
When is Aspen Dental - Virginia Beach, VA (Hilltop) open?
Aspen Dental - Virginia Beach, VA (Hilltop) is closed now. It will open tomorrow at 8:00 a.m.