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Auto Smart
- Car Dealers
- Dothan, AL
About this business
Location details
3890 Ross Clark Cir, Dothan, AL, 36303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I went in there about a year ago looking for an SUV. Spoke to the salesman about several options. Ran my credit on NUMEROUS occasions. Salesman showed me an SUV that was not ready because it was just brought in. So thinking I was approved I was told he will call me back when the vehicle was detailed and checked out. Still waiting on that call. My credit score went down about 20 points and I got nothing in return.
Business response:
Hi Lisa. I tried to pull your record to see how we fell short of your expectations but there is no record of you in our system. Every customer who we work with stays in our computer system. If we pulled your credit and sent your credit application to our lenders, there would definitely be a record of it. Did you possibly use a different name on your credit application? I'm wondering if you have us mistaken for another dealership. There is another car dealer in town who has a similar name as us and customers sometimes g... read more
RecommendedStorm was on point about everything and if you want a truthful person and staff to work with go to AUTO SMART in Dothan Al. On Ross Clark Circle. Chris @ Jennifer
RecommendedJoan was amazing!!! Auto Smart is definitely the way to go for a new vehicle!!!
Business response:
Thank you for the 5 Star rating and for the nice comment about Joan. Also, thank you for allowing us to help you buy your nicer, newer vehicle. We hope you enjoy it. Please tell all of your friends and family about your great car-buying experience here at Auto Smart!
RecommendedOne of the best overall car buying experiences I’ve had. Very friendly staff and no pressure sales! Definitely recommend!
Business response:
Thanks for the great recommendation, DeAnna! We love to hear that our customers had a great car-buying experience. One thing that we always strive for is to never try to pressure our customers into buying a car. We know that buying a car is a major decision and we want our customers to be sure they're making the right decision. We hope you enjoy your nicer, newer vehicle!
RecommendedGreat experience. Laid back, no pressure
Business response:
Thanks for the recommendation, DWayne! We're glad you noticed that there was no pressure. We don't believe in pressuring our customers to make a major decision like buying a car. We're glad you had a great experience here at Auto Smart!
Recommendedfriendly service good attitude not pushy like other
Business response:
Thanks for the kind words, Mary. We really appreciate the recommendation. Thank you for allowing us to help you buy your nicer, newer vehicle!
RecommendedStorm was awesome! She worked with me until she got me just what I wanted
Business response:
That's great to hear, Amy. Thank you for the compliment about Storm. Our entire team here at Auto Smart works hard to give all of our customers a great car-buying experience. Thank you for trusting us to help you buy your nicer, newer vehicle.
RecommendedLoren was a awesome specialist to work with, if she she didn’t know the answer she was timely in getting the answer. Dwight was very thorough & nice during the closing process & explaining all paperwork with credit responses. Will definitely refer to AutoSmart for purchase- quick & easy! Thank you all for getting me in my car!
Business response:
Thank you for the nice comments about Dwight and Loren, and for the recommendation, Victoria! Thank you for allowing us to help you buy your new car. We work hard to give our customers the best car-buying experience possible. We hope you enjoy your nicer, newer car!
RecommendedKevin Frazier was amazing!! He was very patient and got us approved for a car same day! Highly recommend.😊
Business response:
Thank you for the recommendation and for the nice comments about Kevin. He works hard to give all of his customers a great car-buying experience. We're glad you trusted us to help you buy your nicer, newer vehicle.
Frequently asked questions about Auto Smart
How is Auto Smart rated?
Auto Smart has a 4.8 star rating with 689 reviews.
When is Auto Smart open?
Auto Smart is open now. It will close at 6:00 p.m.