Auto Smart's cover image

This profile has been claimed by the business owner or representative.

Auto Smart

4.8

About this business

Location details

3890 Ross Clark Cir, Dothan, AL, 36303, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.8752 reviews
Select a rating
DeAnna DP's profile image
DeAnna DP 
recommend  Recommended
5 years ago

One of the best overall car buying experiences I’ve had. Very friendly staff and no pressure sales! Definitely recommend! 

Business response:

Thanks for the great recommendation, DeAnna! We love to hear that our customers had a great car-buying experience. One thing that we always strive for is to never try to pressure our customers into buying a car. We know that buying a car is a major decision and we want our customers to be sure they're making the right decision. We hope you enjoy your nicer, newer vehicle! 

DWayne Payne's profile image
DWayne Payne 
recommend  Recommended
5 years ago

Great experience. Laid back, no pressure 

Business response:

Thanks for the recommendation, DWayne! We're glad you noticed that there was no pressure. We don't believe in pressuring our customers to make a major decision like buying a car. We're glad you had a great experience here at Auto Smart! 

Mary L Micnerski's profile image
Mary L Micnerski 
recommend  Recommended
5 years ago

friendly service good attitude not pushy like other 

Business response:

Thanks for the kind words, Mary. We really appreciate the recommendation. Thank you for allowing us to help you buy your nicer, newer vehicle! 

Amy N. Swain's profile image
Amy N. Swain 
recommend  Recommended
5 years ago

Storm was awesome! She worked with me until she got me just what I wanted 

Business response:

That's great to hear, Amy. Thank you for the compliment about Storm. Our entire team here at Auto Smart works hard to give all of our customers a great car-buying experience. Thank you for trusting us to help you buy your nicer, newer vehicle. 

Victoria Phillips's profile image
Victoria Phillips 
recommend  Recommended
5 years ago

Loren was a awesome specialist to work with, if she she didn’t know the answer she was timely in getting the answer. Dwight was very thorough & nice during the closing process & explaining all paperwork with credit responses. Will definitely refer to AutoSmart for purchase- quick & easy! Thank you all for getting me in my car! 

Business response:

Thank you for the nice comments about Dwight and Loren, and for the recommendation, Victoria! Thank you for allowing us to help you buy your new car. We work hard to give our customers the best car-buying experience possible. We hope you enjoy your nicer, newer car! 

Makhia Hall's profile image
Makhia Hall 
recommend  Recommended
5 years ago

Kevin Frazier was amazing!! He was very patient and got us approved for a car same day! Highly recommend.😊 

Business response:

Thank you for the recommendation and for the nice comments about Kevin. He works hard to give all of his customers a great car-buying experience. We're glad you trusted us to help you buy your nicer, newer vehicle. 

Victoria Jones's profile image
Victoria Jones 
recommend  Recommended
5 years ago

Bitter but most DEFINITELY SWEET!! Melissa was AMAZING!!! It was my first time as a buyer and though I was nervous, shaking, scared, excited, etc. she comforted me and told her honest opinion and look where it got me! In the car I wanted from first eye sight 🤍❤️ I gave her what I wanted in a car and she DELIVERED!! Proud owner of a 2019 Kia Soul 

Business response:

Thanks for the nice recommendation, Victoria! We strive to give our customers the best car-buying experience, whether they're a first-time buyer or a tenth-time buyer. We work hard for everyone. We agree, Melissa is amazing. She cares about all of her customers and tries to help them buy exactly what they want. 

Nichole Senn's profile image
Nichole Senn 
6 years ago

Yall let me tell you about Auto smart of dothan. My husband Chris, bought me a 2016 dodge journey from them June 25th. Two days after we got it, it was put in the shop and in there for two weeks. We got it back with nothing done to it. Two weeks ago they finally fixed the problem, then Thursday night on my way home from picking chris up, the battery light came on and my alternator went out 15 minutes later, we barely made it home, our car is still under warranty , but it cost us 200.00 everytime it goes in the shop. Soooooo... read more

Business response:

Anybody can make things up to try to make a business look bad when things don't go their way. The thing is, we have thousands of customers who say just the opposite of what you said. What you fail to remember is that something did go wrong with the vehicle shortly after you bought it. (Don't forget, it is a machine....machines sometimes break unpredictably, especially cars.....even new ones!). We did help you. We paid the deductible for you, for your service contract and we gave you a loaner car. We were under no oblig... read more

Morris Smiley's profile image
Morris Smiley 
6 years ago

Full of it have you waiting all day for nothing tell you come you approve 

Business response:

Mr. Smiley, the young lady you brought to buy a car from us, is 100% approved, but lenders give approvals based on credit and income budgeting requirements. An "approval" doesn't mean somebody qualifies for every vehicle on the lot. The lenders have restrictions. The young lady stated she wanted a gas-saver, so that is what we showed her first. She stated she didn't like that car. We would've gladly shown her more options, but she chose to leave without looking. Yes, you were here a couple hours. You arrived after Noo... read more

Frequently asked questions about Auto Smart

How is Auto Smart rated?

Auto Smart has a 4.8 star rating with 752 reviews. 

When is Auto Smart open?

Auto Smart is closed now. It will open tomorrow at 8:30 a.m.