Claimed

Auto Smart

4.8

Car Dealers
Dothan, AL

About this business

Automotive Car Dealers

Location details

3890 Ross Clark Cir, Dothan, AL, 36303, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 6:00 p.m.
Tue	8:30 a.m. to 6:00 p.m.
Wed	8:30 a.m. to 6:00 p.m.
Thu	8:30 a.m. to 6:00 p.m.
Fri	8:30 a.m. to 6:00 p.m.
Sat	9:00 a.m. to 5:30 p.m.
Sun	Closed

4.8689 reviews

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Victoria Jones

Recommended

5 years ago

Bitter but most DEFINITELY SWEET!! Melissa was AMAZING!!! It was my first time as a buyer and though I was nervous, shaking, scared, excited, etc. she comforted me and told her honest opinion and look where it got me! In the car I wanted from first eye sight 🤍❤️ I gave her what I wanted in a car and she DELIVERED!! Proud owner of a 2019 Kia Soul

Business response:

Thanks for the nice recommendation, Victoria! We strive to give our customers the best car-buying experience, whether they're a first-time buyer or a tenth-time buyer. We work hard for everyone. We agree, Melissa is amazing. She cares about all of her customers and tries to help them buy exactly what they want.

Nichole Senn

5 years ago

Yall let me tell you about Auto smart of dothan. My husband Chris, bought me a 2016 dodge journey from them June 25th. Two days after we got it, it was put in the shop and in there for two weeks. We got it back with nothing done to it. Two weeks ago they finally fixed the problem, then Thursday night on my way home from picking chris up, the battery light came on and my alternator went out 15 minutes later, we barely made it home, our car is still under warranty , but it cost us 200.00 everytime it goes in the shop. Soooooo... read more

Business response:

Anybody can make things up to try to make a business look bad when things don't go their way. The thing is, we have thousands of customers who say just the opposite of what you said. What you fail to remember is that something did go wrong with the vehicle shortly after you bought it. (Don't forget, it is a machine....machines sometimes break unpredictably, especially cars.....even new ones!). We did help you. We paid the deductible for you, for your service contract and we gave you a loaner car. We were under no oblig... read more

Morris Smiley

6 years ago

Full of it have you waiting all day for nothing tell you come you approve

Business response:

Mr. Smiley, the young lady you brought to buy a car from us, is 100% approved, but lenders give approvals based on credit and income budgeting requirements. An "approval" doesn't mean somebody qualifies for every vehicle on the lot. The lenders have restrictions. The young lady stated she wanted a gas-saver, so that is what we showed her first. She stated she didn't like that car. We would've gladly shown her more options, but she chose to leave without looking. Yes, you were here a couple hours. You arrived after Noo... read more

LaVidica Glass

6 years ago

absolutely pissed, disappointed etc.... we have lost everything due to hurricane michael and in panama city fl. to call this business because they advertised no down payment and hurricane relief. Jaime told my daughter and I he could help us and took my daughters info. called back stating she had been approved. told me to "drive and be her eyes" knowing she is stuck at work, we have to turn I. rental on Monday so really I. bind. even spike to hi. this morning telling him the ones that we were interested in, he said come on... read more

Business response:

Ms. Glass. I'm the Manager, Joe Lincoln. I'm so sorry we caused you to be upset. Please call me so I can understand what happened. We have over 60 vehicles in inventory and everything on our website is in stock unless it was sold in the last few days. We have 2 locations and a service department that some of our vehicles are currently located at. If you didn't see the vehicles you were looking for, they must've been at our other lot. We could've taken you over there to test drive any of them. We do have your daughter... read more