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Avalon Building Concepts
- Home Services
- Grand Rapids, MI
About this business
Location details
5017 Division Ave S, Grand Rapids, MI, 49548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The salesperson Jason was a real pleasure to work with. The roof was installed on time and he followed up to make sure everything was correctly done. The price was reasonable and the cleanup was done well. I would definitely recommend Avalon and Jason Robinson. New roofing
Business response:
Thank you [Member Name Removed]. It was a pleasure to work with you! We are pleased to hear you are as thrilled as we are with the outcome of your new roof and our services. We strive to exceed our customers expectations whenever possible and are pleased to read that Jason could provide you with peace of mind that you were in good hands. If we can ever be of future assistance, please call us at 616.261.9927 as we would love to work with you again.
Avalon's price was the best and they were hands down the most professional I had in my home for an estimate. Having a roofer explain to me that they normally would measure my roof by walking it, but did not want to risk further damage from added weight as I had a visible dip in my roof from broken trusses made sense. Billy instead went into my attic to see the damage. He took a lot of pictures of my home from the ground and was able to provided me with a 3D model of my home. That model was used for me to see and pick my shin... read more
Business response:
We are pleased to hear that you are happy with our services and truly appreciate your feedback. While we wish to walk the roof during our inspections, our representatives have the knowledge to know when it is not safe. We are pleased to know we established the start of that relationship with our honest communication, shared knowledge, attention to detail, and professional customer service. We enjoyed working with you and would love to help you anytime you have home improvement needs.
There wasn’t anything they didn’t think of and were not prepared for when it came to our roof. We ended up calling them to get more than one roofing estimate and are so happy we did. Unlike the guy from Hansons, Avalon’s guy got up on our roof. He said he found a few soft spots that concerned him as possible trouble areas. We didn’t have any leaks, but he explained to us what soft areas could mean. He even had a portfolio of work to showcase. He was not high pressured. Simply asked when we would like to start this project an... read more
Business response:
WOW! Thank you. We can not tell you how much your kind words mean to us. It is people like you that brighten Avalon Building Concepts hardworking crew. Avalon Building Concepts takes joy in honest, effective communication with our customers, and enjoy building an understanding of their expectations, while paying the highest attention to safety and quality. It would be an honor to speak with you about any future home improvement needs you may have at 616.261.9927.
Price was right for great quality! Roofing work
Business response:
We greatly appreciate the quick to the point feedback. Thank you for your wonderful business. We hope you enjoy your new roof for many many years. If we can ever be of future home improvement help, give us a call!
Fast and amazing. They are awesome to work with. We didn’t know how old our roof was, but knew it was getting close to having to be replaced so when they came knocking on our door we set an appointment. Doug who came out was able to pinpoint the estimated age of our roof based on walking our roof and peeking in our attic. His presentation of the company and products was very personable. He is not the stuffy “you have to buy this and this alone” type of salesmen. Very down to earth and makes sure you understand what it is you... read more
Business response:
Thank you for sharing your experience with us. You are pretty awesome to work with as well! We are thrilled to hear that Doug could share his knowledge with you in order to make an educated decision. Knowing that you are happy with your roof, the speed and efficiency that it was completed, and our personable service is the reason we continue doing what we do. Again, it was a pleasure to work with you. If we can ever be of future assistance please give us another call.
Roof was done in a timely manner. Professional installers whom worked quickly. Job well done. Thank you Chuck for being a man of your word on how the whole process would go. I needed a new roof. They got it done fast.
Business response:
We appreciate your straightforward feedback and are absolutely thrilled to hear that you are happy with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We are pleased to know we established the start of that relationship with our honest communication, attention to details, and professional customer service. It was a pleasure to work with you and would love to help you anytime you have home improvement needs.
valon removed and rebuilt our deck. Billy, who issued our quote, was lovely to work with: respectful of time, our wishes and ideas for the new build, and full of good insight on ways to make the project attractive and safe. We did not feel pressured in the least, and everyone in the quote and coordination stage were incredibly professional. When it came time to do the actual work, the demo and construction was done by Kuba. Kuba is respectful, timely, a good communicator, and does really quality work. You would be hard press... read more
Business response:
We are pleased you put your trust in us to complete your decking project! It was a pleasure to work with you [Member Name Removed]. Your kind words will be passed on to Billy and Kuba. Avalon Building Concepts strives to treat your home like we would our own with quality products and expert workmanship leaving you with a beautiful, functional, and safe deck to for your family and you to enjoy. We look forward to helping you on any future home improvement projects you may have. Thank you.
When looking for a quality contractor to repair your roof you are bound to run into a lot of different salespeople. Avalon was one of three contractors I requested bids from. I won’t disrespect the other companies that came to my home, but if you are lucky enough to get Dan Wright as your sales person - sign the contract. He is not only a knowledgeable salesman, but a wonderful human being. He doesn’t try to strong arm you, doesn’t pressure you into making an answer, and really doesn’t come off that he “has the job” until yo... read more
Business response:
We are overjoyed to know you are delighted with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. It sounds like Dan We accomplished that goal through honest communication, attention to details, and exceptional professionalism. Your kind words will be passed on to him to brighten his day. We enjoyed working with you and look forward to helping you with your next home improvement project when that time comes. Thank you!
Easy to recommend them as they tore my old roof off, laid down all new OSB, and replaced my shingles while I was out of town and the finished product looks this good. I am glad I listened to the color suggestion that Randy gave me. The charcoal color really makes the brick on my home pop. Thanks Avalon. Complete roof with all new OSB boards
Business response:
Thank you for the recommendation! We appreciate you putting your trust in us to complete your roofing project. Knowing that you are satisfied with the color and craftsmanship makes our job worthwhile. If you need any future home improvement projects completed please give us a call.
Frequently asked questions about Avalon Building Concepts
How is Avalon Building Concepts rated?
Avalon Building Concepts has a 4.9 star rating with 576 reviews.
When is Avalon Building Concepts open?
Avalon Building Concepts is closed now. It will open at 10:00 a.m.