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Avalon Building Concepts

4.9

About this business

Location details

5017 Division Ave S, Grand Rapids, MI, 49548, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.9576 reviews
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Ron Farmer's profile image
Ron Farmer 
7 years ago

I didn’t shop around for anyone else after I watched the whole process on my neighbors roof. I walked over there and talked to the guys. They were personable. I saw enough of their work and how they handled themselves to convince me these guys knew what they were doing. I called Avalon to have them come out and give me a price. I have worked sales so I know how to read people. Jesus was very honest and caring. He was not over polished or performing. What you saw with him is what you got. He explained areas of concern on my r... read more

Business response:

Thank you [Member Name Removed]! It was a pleasure to work with you. We are thrilled to hear that you are satisfied with the outcome of your new roof and the work ethic of our team members. We strive to exceed our customers expectations when possible and are pleased to read that Jesus could provide you with the peace of mind you deserve when putting your trust in us. We would love to work with you again if you have any future home improvement needs. 

Shake Broukian's profile image
Shake Broukian 
7 years ago

Call them. Ask for David Strotheide. He is a problem solver. I run mutiple properties and when gathering bids for one of the properties to pitch my bosses he worked with me providing extra educational materials to present to them about the roofing products Avalon uses. Most other companies just give me an estimate. He walked me through what to expect once the bid was accepted. However they surpassed my expectations. The installers were so polite and so neat. They took their time to complete the job and cleaned up well. We ha... read more

Business response:

We appreciate your feedback [Member Name Removed]. Thank you for sharing as we strive to leave each of our valued customers with a similar sentiment on their experience with us. We are thrilled that David could be the problem solver you needed and that our services could provide you the peace of mind you deserve. If a time comes that your properties or you personally need home improvement assistance please give us a call as we would love to do business with you again. 

Harlan Schumaker's profile image
Harlan Schumaker 
7 years ago

They were one of five companies I was looking to get a quote from. I knew I wanted a contractor that was local and easy to get in touch with. I hadn't called to make an appointment, but when I saw Avalon's truck drive by my neighborhood I flagged down the driver. I asked the driver about how the company handled themselves and he informed me about the company as a whole. He didn't try to sell me a product, but gave me honest information about how Avalon does business. As he wasn't a salesman he scheduled an appointment for a ... read more

Business response:

Your trust in us with your home is our upmost importance. Thank you [Member Name Removed]. As we strive to implement a lasting relationship with our customers, based on practical solutions, unparalleled craftsmanship, professionalism, safety, and timely service, it is truly a pleasure to hear about your experience. The kind words you shared about Terry and Junior's crew will be passed on to them, as we are sure it will put a smile on their face. It was a pleasure to do business with you and we would be honored to work with y... read more

Linda Carson's profile image
Linda Carson 
7 years ago

They did a beautiful job from start to finish. Dan W truly went the extra mile for us. He was knowledgeable, kind, and truly cared. He even came back after the roof was completed to walk around the home and check the work as he knew we were particular. The guys who installed our new roof were very nice and worked like a machine to get it done quickly. They paid attention to detail in how the shingles were laid and went through our yard numerous times to find any loose nails that came down with the removal of our old shingles... read more

Business response:

We are overjoyed to know you are delighted with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We strive to accomplish that goal through honest communication, attention to details, and exceptional professionalism. It was a pleasure to work with you and look forward to helping you with your next home improvement project when that time comes. Thank you [Member Name Removed]. 

Horace Jones's profile image
Horace Jones 
7 years ago

These guys are quick! My new roof looks 100 percent better. garage roof was replaced due to my homeowner's insurance threatening to cancel my policy 

Business response:

We are thrilled to hear that you are pleased with our efficient crews and the overall look of your roof. It was wonderful doing business with you. If we can be of any further assistance please give us a call. 

Mary Beth Jonkman's profile image
Mary Beth Jonkman 
7 years ago

Excellent job with an excellent price. The crew that came out to work on my roof were very professional, kind and courteous. Roofing of an outbuilding 

Business response:

Thank you for your feedback [Member Name Removed]! We greatly value evaluations on our work and crews from our valued customers. As we aim to leave all our customers satisfied with their decision in putting their trust in us with their home we are overjoyed to hear that you are thrilled with your experience. If we can ever be of future assistance we would love to help. 

roger pietras's profile image
roger pietras 
7 years ago

It was expensive but they did an outstanding job. Fantastic. I had a complex roof and they replaced 50 year old shingles. 

Business response:

It was a privilege to do business with you. Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927. 

JANE YELVINGTON's profile image
JANE YELVINGTON 
7 years ago

I contacted a couple of well-recommended roofing firms. Avalon's price was the best and they were using quality materials. They completed the work promptly. The new roof looks great. Cleanup was done well. new roof, including tear off 

Business response:

Thank you [Member Name Removed]! We enjoy insight from our customers, and appreciate that you would share your experience with us on details of projects completed. Avalon Building Concepts is pleased to hear you are satisfied with the speed of our service, efficiency, and clean up on your new roof. It was a pleasure to work with you. If we can ever be of future home improvement assistance please call us at 616.261.9927. 

Eileen Gregg's profile image
Eileen Gregg 
7 years ago

We are so thankful for everyone we came across with at this company. Our new roof looks great. They don’t mess around. They did all the work we agreed too and extra they didn’t have to do. We had an old tree limb that hung to low over our driveway that we hadn’t gotten around to cutting, and with our permission the crew cut it down cleaned it up and hauled it away. This was partly because of the fear that the delivery trucks top might hit it. Rather than have that happen they took precautions so it wouldn’t. When they were c... read more

Business response:

We are pleased you put your trust in us to complete your roofing project too! It was a pleasure to work with you [Member Name Removed]. Avalon Building Concepts strives to treat your home like we would our own with quality products and expert workmanship leaving you with a beautiful and functional roof to admire. We look forward to helping you on any future home improvement projects you may have. Thank you. 

Frequently asked questions about Avalon Building Concepts

How is Avalon Building Concepts rated?

Avalon Building Concepts has a 4.9 star rating with 576 reviews. 

When is Avalon Building Concepts open?

Avalon Building Concepts is closed now. It will open at 10:00 a.m.