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Avance Care
- Other
- Durham, NC
About this business
Location details
4705 University Drive, Building 700, Durham, NC, 27707, United States
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No disrespect but no secret but l spent 32 days in ICU because another caregiver assigned his PA to give me seizure med. For brain injury. He dosed me near 3 times suggested. I am going through first full Trigeminal attacks since 2010. Please understand l appreciate care but it is very challenging to be back in same situation. I now realize l will never recover from being poisoned by previous centers PA. I ask some patience with me as this time as l build trust in another PA caregiver
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 261-2465 to discuss your concerns in depth. Yours in health, Avance Psychiatry and Pain Service Chapel Hill
Listening to my questions and answering.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Broad Street with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street
I felt that Colin Gage not only gave me the information and resources I would need for my situation, I felt supported, respected and relieved by his warm, humorous, and educating manner. True healthcare/caring for health, comes from skill plus humanity.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care West Cary with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care West Cary
Great medical and office staff. Highly efficient and caring.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care South Chapel Hill with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care South Chapel Hill
First visit but felt good about listening to my health issues even though I know most of my concerns are age related. I felt my time with Doctor was used to learn more about me and directed to issues that keep me active and contributing to the things I like to do.
Very Good.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Broad Street with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street
Very efficient when I needed help fast.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Preston with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Preston
Very good experience with the staff.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Garner with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Garner
The visit went very well and I am satisfied with the service however I did not appreciate the lack of payment and billing knowledge from staff. This caused a great deal of miscommunication and I am still not getting the answers and or explanation that I deserve. I also am concerned that you have added an extra charge for a culture that Dr. Alexander and I discussed wouldn’t be sent, as I am self pay.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 267-5862 to discuss your concerns in depth. Yours in health, Avance Care Apex
Frequently asked questions about Avance Care
How is Avance Care rated?
Avance Care has a 4.8 star rating with 3,745 reviews.
When is Avance Care open?
Avance Care might be open. It requires an appointment.