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100 Ridgeview Drive, Suite 105, Cary, NC, 27511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 a.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In 10+ years with the same insurance, I have never had to pay out of pocket for any medical expenses. I was forced to pay $150 as a "deposit" for my appointment before seeing the Doctor. "Deposit" implies that I would get the money back, but was told that this would just go towards my bill despite the fact that my insurance previously has covered 100% of my medical bills. If there is no path forward for reimbursement through my health insurance company, I will definitely be finding a different PCP/health provider because of ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 851-7867 to discuss your concerns in depth. Yours in health, Avance Care Southeast Cary
Avance required me to come in for a prescription refill, despite having requested a refill extension. I originally left Avance for similar stupidity, then my doctor merged w/Avance. It's ridiculous that someone has to take time off of work to go get a prescription refilled, despite having annual physicals and subsequent doctor visits. Go check out my portal messages, it'll explain it in more detail.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 851-7867 to discuss your concerns in depth. Yours in health, Avance Care Southeast Cary
Avance Care Southeast Cary has a 4.5 star rating with 67 reviews.
Avance Care Southeast Cary is open now. It will close at 7:00 p.m.