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Avis Rent A Car
- Transportation Services
- San Francisco, CA
About this business
Location details
675 Post St, (btwn Taylor & Jones), San Francisco, CA, 94109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:30 p.m. | |
| Sat | 6:00 a.m. to 6:30 p.m. | |
| Sun | 6:00 a.m. to 6:30 p.m. |
RecommendedService is good
Business response:
🙌🏾🙌🏾 Let us know if you need anything! ~Tresa
Great service from the Avis guys, very helpful when my car broke down. Thx to all involved!
I booked an Avis car by Expedia. The worst experience ever. Avis considered the amount already paid to Expedia like a "voucher" and applied a completely different charge, disregarding the contract. One month and half, many mails after and no one answers to me about this big issue. STAY AWAY FROM AVIS
Avis is the worst. Try Turo.
Business response:
Hey Eric, We're very sorry to hear that you aren't satisfied with us, but we'd like the opportunity to resolve any issues you may have. Please, PM us your rental information so that we may investigate this properly. ~Tim
Flew in from the UK and collected our car from San Fran (Post Street) for the start of our Northern California road tour... all ok initially and staff were good. After signing the vehicle paperwork and being directed to our car I didn't think too much as to why the car windows had been left open as we drove it away from the point of collection.. I closed them after a few minutes on the road and once had done so the a/c kicked in. We began to notice a strong smell of marajuana throughout the car which progressively got worse.... read more
Business response:
Hey Nickolai - we are very sorry that you were rented a vehicle in that condition. We have far higher standards than and what you've stated here today is very concerning to us and we want to investigate this further. Please send us a private message with your rental information and we will look into this for you. Again, we're very sorry for the situation but we'd like to rectify this for you. ~Tim
Terrible experience, went to collect car and staff behind counter were very rude and unhelpful. Waited for our car to be brought down and after a line of shining mustangs we were presented with a dirty dented car, even had food left in inside. We were told that was the only one available and if we wanted to change it would have to take it to airport depot to sort out, refused to ring through to check availability. When trying to ask a member of staff for assistance they just walked away from me. The only friendly person ther... read more
Business response:
We're very sorry to hear about this experience, Jayne. Please call us at 1.800.352.7900 for further assistance.
I would give this place no stars if it would let me - wouldn't us pay our deposit with a perfectly valid Australian Visa card. When we scrabbled to find other funds to pay the deposit they made us wait in line for a third time to be served. Rude, slow and no idea how to serve customers.
Business response:
We apologize for the inconvenience, Anya. Please email us at socialinfo@avis.com for assistance.
My recent rental experience with Avis was horrendous and their customer service is the worst I have experienced in my life. In April, my husband and I traveled to California for our last trip together before the arrival of our first child this August. From the moment we arrived to pick up the vehicle in the Union Square San Francisco location, we were met with incompetent employees who did not accommodate our pre purchased Avis eGift certificates, which we were told we could use via an Avis representative on the phone a mont... read more
Worse customer service and money sucker. Booked my car at 10am and went to settle the transaction over the counter at 940am. Told me there was no car now and wanted me to upgrade to a bigger car for extra money so that I can pick up now. Said no and they ask me to come back later. Just want to get more money out from the customer.
Business response:
We're sorry to hear this, Dave. Please send us your rental location at socialinfo@avis.com so we can look into this. Thank you.
Frequently asked questions about Avis Rent A Car
How is Avis Rent A Car rated?
Avis Rent A Car has a 3.3 star rating with 897 reviews.
When is Avis Rent A Car open?
Avis Rent A Car is open now. It will close at 6:00 p.m.