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Ballpark Apartments @ Town Madison
- Apartments
- Madison, AL
About this business
Location details
200 Town Madison Blvd, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Downhill Nice enough apartment in a great location. Numerous drawbacks. Routinely smelt of marijuana. Paid for “valet” trash that was often not picked up. Management is downright unresponsive at times - not answering phone calls or responding to messages via their Resident Portal. Arbitrary move out charges. Was once falsely accused of having a pet in my residence. Convinced they had to have mistaken my Roomba for a cat.
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us.We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
Hate it I only lasted a year there and I’m not sure how it has so many good reviews. There was no maintenance, cleaning or landscaping of the common areas in a year. The people that live there throw trash everywhere and let their pets pee anywhere. It’s almost impossible to get them to answer the phone and they don’t reply to half of the emails or messages you send.
Business response:
Dear Resident, Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Ballpark Apartments @ Town Madison. Thank you, Ballpark Management Team
Bad Management f I could have rated a 0 star I would. I moved here in 2020 and loved it, I was proud to live here. The original management company was great the Onsite Manager was amazing and kept the complex clean and well maintained. That changed immediately when the management company changed. It is now filthy, stairwells, carpet, trash compactor are all disgusting. I am embarrassed to have family and friends visit. I emailed my complaints to the manager on multiple occasions and they can’t be bothered to respond to me ho... read more
Property is overrated. When I first moved into this supposedly 5 star apartment community, there was numerous things wrong and I was never credited in return to accommodate for these troubles. The first thing was my hot and cold water was reversed, which required them to cut the sheetrock in my bedroom and correct the lines. Which caused a huge mess, within my first month of moving in. Next, was every single lock in the apartment was reversed and it took them over three months to correctly fix this issue. Than within the fir... read more
Frequently asked questions about Ballpark Apartments @ Town Madison
How is Ballpark Apartments @ Town Madison rated?
Ballpark Apartments @ Town Madison has a 4.4 star rating with 261 reviews.
When is Ballpark Apartments @ Town Madison open?
Ballpark Apartments @ Town Madison is closed now. It will open at 9:00 a.m.