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Baton Rouge Telco Federal Credit Union
- Finance
- Baton Rouge, LA
About this business
Location details
13404 Airline Hwy, Baton Rouge, LA, 70817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Lisa was extremely helpful.
Georgette did a fantastic job. She kept me informed every step of the way and made this process so easy for me. Thank you for helping me......Micheline Durr
went in and was greeted warmly was waited on shortly and was taken care of with in 10 minutes of arrival took care of my business with a lady that was very professional and helped get my things in order it was so nice Thanks Telco M M
Business response:
We love hearing this! Thank you for sharing your experience.
Y’all did wonderful like always
Business response:
We love hearing this, Carolyn!
Always great!! That’s why we bank with y’all. Love the customer service.
Business response:
Absolutely love getting messages like this. Thank you, Blake, for being a member!
Lakendra was very professional, cordial and knowledgeable. She had great patience with me and certainty that I understood the process. The processing procedure and turnaround time was awesome.
Business response:
Awesome! We love hearing feedback like this. Thank you for being a member!
Horrible!!!! Wish I could give them zero stars! I've had nothing but trouble since I've started banking with them. First the atm steals my money then I deposit a mobile check and they're holding my check for 10 days as if it's a huge check and when I asked they said at first they can't do anything cause part of it was given to me already then we looked at my account and seen that that was a lie and none had been released and now it's a whole other story saying maybe go in to the branch and they might be able to help! The who... read more
Frustration happens when story told over and over and we take someones work for something we doing invalid.We believe but you feel penalized fir following rules .Thank you telco fir understanding my problem with only a small 25 stop payment fee.I was told invalid to reverse cancel within 24 hours Nice to get sn employee that picks ball up and sees your point Thank you
Business response:
Ms. Bauerle, Thank you for sharing your feedback. We know it can be frustrating to try to fix a situation, but we're so glad that Tiara was able to get you the assistance you need. Again, thank you for sharing your experience, and for being a valued BR Telco member.
Receptionist Jade Byrd was so helpful and kind to assist me with my issues I came in for. She also got me with the right person Mrs. Williams who got my issues resolved. Both employees were very helpful, kind and supportive and courteous . Assets to your company.
Frequently asked questions about Baton Rouge Telco Federal Credit Union
How is Baton Rouge Telco Federal Credit Union rated?
Baton Rouge Telco Federal Credit Union has a 4.9 star rating with 523 reviews.
When is Baton Rouge Telco Federal Credit Union open?
Baton Rouge Telco Federal Credit Union is closed now. It will open tomorrow at 8:00 a.m.