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BE Australia - Roseberry
- Internet Marketing
- Rosebery, NSW
About this business
Birdeye is Australia's #1 rated customer experience & reputation management platform. Easily generate local leads & reviews, automate repetitive tasks, gain valuable insights, communicate with your customers, post to all your social media profiles, and manage your entire online footprint from one central place. Trusted by over 100,000 local businesses, we help our clients achieve amazing results through the perfect combination of locally-based digital marketing experts and cutting-edge software working together. No m... read more
Location details
Suite 2, Level 2/61-71 Dunning Ave, Rosebery, NSW, 2018, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great product. Fantastic for Campaigns We are using it for reviews, marketing products. Excellent platform.
Business response:
Hi Paul, thank-you so much for the awesome review. We're thrilled to hear you're finding our platform excellent for reviews and marketing. If there's ever anything you need, we're here and ready to help!
Time saver Thanks to Jude, my business is been seen more out there with automatic review sending out with each invoice everyone comments how well I’m doing with all great reviews. Jude very easy to talk with and keeps it simple for me to follow.
Business response:
Hi Craig, thanks a bunch for the kind words! We're thrilled to hear Jude is helping your business shine with reviews. Keeping things straightforward and easy is what we aim for. If you ever need anything, please reach out - we're always here to help! Thanks again.
Great follow-up and start of our Marketing campaign! Great working with Rohaan, he is very clear and concise with what we need to do for our Marketing campaign. Looking forward to working more with him!
Business response:
Thanks David for your kind words! We're thrilled to hear you've had a great experience working with Rohaan. Clear and concise guidance is what we aim for, and we're excited about the upcoming stages of your marketing campaign. Thanks again!
Such a time saver! Has made engaging with our customers online enjoyable! My whole experience with Birdeye has been fantastic. When I was first called i was sceptical, but once i had a demo I could see the potential for time saving. But what I wasn't expecting is that it made engaging with our customers and future customers online fun instead of tedious. Sanj has been excellent and very patient with me as she guides us through the setup and implementation, she even spends extra time making sure that we are getting good value... read more
Business response:
Hi Joshua, thank you so much for your kind words! We're thrilled to hear that Birdeye has not only saved you time but also turned online customer engagement into an enjoyable experience. We're delighted that Sanj has been excellent and patient in guiding you through setup and implementation. We're here to ensure you get the best value from Birdeye. If you ever need further assistance, feel free to reach out. Cheers to more enjoyable interactions online!
My First 12 months I just renewed by subscription after our first 12 months after switching from another company with a similar platform. I was really impressed with the initial onboarding process run by Rabih and we have seen some really good results mainly from the reviews and webchat part of the platform. Thanks to the whole team at Birdeye! Jess
Business response:
Hi Jess, thank you for your glowing review! We're so happy to hear you had a positive onboarding experience with Rabih. It's fantastic to hear about the great results, especially with reviews and webchat. The entire Birdeye team is grateful for your support!
Excellent support! The team at Birdeye are so helpful. Delivered service as promised, held our hands and walked us through it all patiently.
Business response:
Hi Alice, Thank you for your wonderful feedback! We're delighted to hear that our team provided the promised service and guided you patiently. If there's anything more we can assist you with, don't hesitate to reach out. Looking forward to continuing this positive journey together!
Great Service and product Our small business really benefits from the product and serivces provided by Birdseye. Our reviews have topped 100 +, which have been so easily generated via the Birdseye platform. It's ease of use and the functions it provides is a time saver. We have dealt with Jude who handles our account and he is super helpful, and informative. He has a great sense of our business and offers some great marketing ideas that suit our products and services. Appreciate his efforts and work ethic. Thank you
Business response:
Thank you for your glowing review of Birdeye Kristy! We're thrilled to learn that our platform has not only made generating 100+ reviews a breeze for your small business but also saved you valuable time with its user-friendly features. It's fantastic to know that Jude has been super helpful and provided valuable marketing ideas tailored to your business. We appreciate your recognition of his efforts and work ethic. We're committed to maintaining this level of service and look forward to continue contributing to your business... read more
Very Happy Since joining Birdseye about 5 months ago, I have only been guided and delivered what i was sold. When i ask for support im overwhelmed with follow up messages/ emails to ensure our meetings are not missed. The meetings are clear, informative and the software is always improving. I have seen first hand the benefits of signing up with Birdseye and hope to see how this programme can support me into the future.
Business response:
Thanks for sharing your positive experience with Birdeye! We're glad you've been guided as promised, and our support has been helpful. Your feedback on our meetings and the software's continuous improvement is truly appreciated. Excited to continue supporting you on this journey! If you ever need anything specific, feel free to reach out.
Andrew and Kurt are excellent All up my experience has been great; we have had minor bugs in the system however the support from the team more than makes up for it.
Business response:
Hi Donal, Thank you for sharing your experience! We appreciate your understanding regarding the minor bugs, and we're thrilled to hear that our support team has made a positive impact. If you ever come across any issues or have further feedback, feel free to reach out. We're here to help!
Frequently asked questions about BE Australia - Roseberry
How is BE Australia - Roseberry rated?
BE Australia - Roseberry has a 5 star rating with 1,241 reviews.
When is BE Australia - Roseberry open?
BE Australia - Roseberry is closed now. It will open on Monday at 9:00 a.m.