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BE Australia - Rosebery
- Internet Marketing
- Rosebery, NSW
About this business
Birdeye is Australia's #1 rated customer experience & reputation management platform. Easily generate local leads & reviews, automate repetitive tasks, gain valuable insights, communicate with your customers, post to all your social media profiles, and manage your entire online footprint from one central place. Trusted by over 100,000 local businesses, we help our clients achieve amazing results through the perfect combination of locally-based digital marketing experts and cutting-edge software working together. No m... read more
Location details
Suite 2, Level 2/61-71 Dunning Ave, Rosebery, NSW, 2018, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Andrew Hayes Andrew has the ability to take the time to walk me (a non-tech person) through the process of what is best for my business, in a style that I understand - I trust his decsion making and strategy. I cant recommend his services and knowledge high enough - Craig Patterson
Business response:
Thank you, Craig, for your kind words! We're delighted to hear that Andrew's approach resonates well with you and that he has effectively guided you through the process in a way that aligns with your understanding. Your trust in his decision-making and strategy means a lot. We appreciate your recommendation and are here to support you in any way we can. Cheers to a successful partnership!
Happy with Birdeye Birdeye has been a useful addition to our business & we appreciate the chats to help us to improve our business.
Business response:
Thank you for your positive feedback! We're thrilled to hear that Birdeye has been a valuable addition to your business. We're here to support you every step of the way, and we appreciate the opportunity to chat and help enhance your business.
Excellent Customer Service Andrew went above and beyond to show me all aspects of Birdeye
World class software run by experts. I've used Birdeye (formerly CubeOnline) for over six years now and been thrilled with their service from day one. Birdeye's service has been a key factor in enabling growth of my business, CanDo Accounting and I have been able to utilise emerging functionality as they have brought it to market to great effect. I have had numerous account managers over the years, all degrees of good. My current manager, Farrukh is a stand out. I couldn't be happier.
Exceptional Service and Support from Birdeye Australia! I recently had the pleasure of dealing with Birdeye Australia, and I cannot express enough how impressed I am with their outstanding service and dedication to customer satisfaction. From the moment I reached out with my inquiries to their exceptional support in fulfilling my review requests and social media posting needs, Birdeye Australia has consistently exceeded my expectations. The customer service team at Birdeye Australia is not only prompt and professional but al... read more
Top-Notch Support and Seamless Experience: A Birdeye Shoutout I have been utilizing Birdeye as my go-to marketing tool and business hub for almost a year now, and I can't help but express my gratitude for the outstanding service provided by Walid Hessam. His expertise and dedication have truly set him apart. Walid has consistently gone above and beyond to ensure that my experience with Birdeye is seamless and effective. His attention to detail and prompt responses to any queries or concerns have made navigating the platform ... read more
Rabih went above and beyond! Excellent work, Rabih was really helpful and knowledgeable. Taught me this new AI feature for social posts to focus more on running my business.
Business response:
Thank you for your positive feedback! We're thrilled to hear that Rabih was able to assist you effectively and share insights on the new AI feature for social posts. If you ever have more questions or need further assistance, feel free to reach out. We're here to support you in running your business smoothly!
Amazing services and excellent communication I’ve been working with Birdeye for over 6 months now, and have felt that not only the services and platforms they offer have been beneficial and easy to use, but also you can feel that their customer service is a major priority, as I have been cared for, listened to, and supported through each step of our contract. Thank you Jude for making our experience fun, easy, and moneys worth! :)
A good ending. Terrible experience onboarding initially, absolutely painful. Multiple meetings were rescheduled, wasting my time. Requests not actioned or followed up, phone calls that were promised not made. I wanted to break contract. And then I got to Rabih! From there forward the process was fast, efficient and pain free. All requests and questions were dealt with. I would rate him and the others in support 5 stars. If your onboarding 'specialists' aren't doing there job. My advice is don't leave it hoping it will get be... read more
Frequently asked questions about BE Australia - Rosebery
How is BE Australia - Rosebery rated?
BE Australia - Rosebery has a 5 star rating with 1,503 reviews.
When is BE Australia - Rosebery open?
BE Australia - Rosebery is closed now. It will open at 9:00 a.m.