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Bear Paddle Swim School
- Swimming Lessons/Schools
- Mason, OH
About this business
Location details
9376 Mason Montgomery Rd, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 3:00 p.m. to 8:00 p.m. | |
| Fri | 3:00 p.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
RecommendedAiyana and Orin loves coming to swim here! We took off for a year and they would constantly ask when are we going back to Bear Paddle!
Business response:
Thanks for the recommendation, Carla! Glad to have your family back :)
Mangers are rude and they will continue to charge your account amounts that were not the agreed amount
RecommendedMy nephew has had a few lessons at the Mason location and is already advancing and loves to be in the water! After today’s session with Coach Ann to kick off the summer quarter he is already asking to go back and wants to now swim all year round!
I wish I could put 0 stars. Be careful...they will try to force you into something you didn't sign up for and make you pay for it. I was sent an email stating that my son was signed up for Summer session and that I had a payment due. When in fact, I purchased an advertised package of 12 sessions and signed up for Sunday mornings because that is what works best for my family. This would've taken his lessons to the end of June. BUT they changed their sessions AFTER I purchased this package. I was informed that if I wanted to c... read more
Business response:
Hi Cara, With our switch to Quarterly Programming, we have offered our current families the option to withdraw from lessons on June 9. No family is being charged until June 1st, and all families have been notified via email and in-person that they have been enrolled. Automatic enrollment is meant to save time for both our staff and for our current families. Unfortunately we cannot schedule your child for just 4 lessons, as that would conflict with other families who are scheduled for the entire session, and for other fami... read more
RecommendedAfter having difficulty finding a time slot that would accommodate both of my girls’ swim levels, someone from Bear Paddle called back and said they would open up another class so that my kids could swim at the same time. 👏 Amazing customer service!
RecommendedBear Paddle provided such a great swim experience for my daughter. She went into swim camp apprehensive and left after 4 weeks feeling confident in the water. We will definitely be scheduling swim classes now that camps are over. We love Bear Paddle!
Business response:
Thanks for the kind recommendation, Kelly!
RecommendedMy daughter has loved Bear Paddle since day one. Her instructors have made her feel comfortable. She has fun while learning. She is looking forward to having her birthday party there soon!
Business response:
Thanks for the awesome review, Jana!
Great place for kids to learn how to swim.
Great experience with son who was terrified of water. Scheduling and signing up could have gone smoother but lessons are great, facility is clean and son is swimming now
Business response:
Hi Monica. So sorry to hear that sign up was not a smooth experience for you. Please reach out to us so we may find out what went wrong, and how we can improve going forward. Thank you for the review, nonetheless!
Frequently asked questions about Bear Paddle Swim School
How is Bear Paddle Swim School rated?
Bear Paddle Swim School has a 4.1 star rating with 166 reviews.
When is Bear Paddle Swim School open?
Bear Paddle Swim School is open now. It will close at 8:00 p.m.