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Bell CityLine Apartments

4.8

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Location details

1230 CityLine Dr., Richardson, TX, 75082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.8289 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Just moved in a week ago and it’s been amazing so far. The pool area is one of my best places so far in the apartment and also the study room near the mail room it’s really relaxing and comfortable for studying. 

Business response:

Hello Valued Resident! We are thrilled to hear you enjoyed your experience at Bell CityLine Apartments. Thank you for sharing your kind words with us. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I love the apartment and communities. The only problem I see in my apartment is there is limitation of network signals for my phone. I would love to get recommendations which phone network providers are good to use in this community then I will have complete experience. 

Business response:

Hello valued resident! Thank you for taking the time to leave us a positive review. We’re so happy to hear about your positive experience at Bell CityLine Apartments.  

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I really love Bell City Line! The location is great. The staff in the office are amazing and so helpful. The apartments are cute. The amenities are fun and useful. I feel safe when I’m out and about in the area, even at night. It’s a great place to be, and it’s dog friendly!!!! 

Business response:

Hi, Valued Resident! Thank you for the kind review. We’re so happy to hear you had a positive experience Bell CityLine Apartments. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Everyone I’ve seen seems friendly so far. One neighbor even helped me learn how to use the system to let my movers into the building. When the elevator wouldn’t work, he even walked down to meet them and show them an alternate way to bring my belongings in. Quite neighborly I’d say! 

Business response:

Hi, Valued Resident! We are thrilled to hear you enjoyed your experience at Bell CityLine Apartments. Thank you for sharing your kind words with us. 

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Realpage A. 
a year ago

Verified Renter The apartment is really nice, the leasing office staff were exceptionally friendly up until move in day. We've dealt with very poor customer service/interaction with the leasing office since. I dont know that we've done anything to really off-putting but the team has mostly left us alone after speaking up about it so hopefully we can stay cordial. Otherwise the location/proximity to grocery stores and restaurants are great. 

Business response:

Hello valued Resident, We are very shocked and sadden to hear about your experience at move in. Please contact the office to discuss more into depth about this situation. We apricate the rating and the feed back. We will make sure to stride for better customer service. -Bell Cityline 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Walls are a thin. The AC is overly loud. Everything else is standard apartment amenities in the area. The staff is friendly and prompt ; however after hours maintenance is a toss up. 

Business response:

Hello Valued resident. Thank you for the kind review. Please contact the office about the maintenance after hours call as our staff responds to emergencies after hours. Emergency calls are always a priority and we would love to get more details on this situation. Please reach out to 972-238-3000. -Bell Cityline  

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I have throughly enjoyed living at bell. The apartment speaks for itself, the community is also nice. My only complaint would be the cleanliness of the hallways, these need to be cleaned weekly, and the elevators need to be cleaned as well especially in building D. 

Business response:

Hello Valued resident, Thank you for the positive review. We do have a schedule with our service team and our big machine that cleans the halls however; if there is something that needs to be brought to our attention please reach out to the office so we can respond promptly. -Bell Cityline  

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter The apartment complex is nice and is within walking distance to the Whole Foods shopping center and Cityline restaurants. Some negatives are that it can be a little noisy sometimes and we’ve been noticing more bugs in our apartment. Not sure how often pest control have been coming around but you pay for it in your rent. Overall, it’s a nice place to live. 

Business response:

Hello Valued Resident, Thank you for sharing your experience. Pest control comes out every Monday. If you are needing your home sprayed please let the office know as we can send them to your home and would love to help with any issues you maybe experiencing. Thank you again -Bell Cityline 

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Realpage A. 
a year ago

Verified Renter This is a great apartment with very fast maintenance and a good amount of amenities. I would recommend this place to other people if their looking for an apartment in Richardson. 

Business response:

Hello valued resident! We appreciate your positive review, we’re glad you enjoyed your experience at Bell CityLine Apartments. 

Frequently asked questions about Bell CityLine Apartments

How is Bell CityLine Apartments rated?

Bell CityLine Apartments has a 4.8 star rating with 289 reviews. 

When is Bell CityLine Apartments open?

Bell CityLine Apartments is closed now. It will open tomorrow at 9:00 a.m.