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Bell Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
701 W. Bell Road, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
0 Star : My Experience I find it confusing, frustrating, and illogical that I get automated messages and messages from my worker. I am told the automated messages are wildly inaccurate and to ignore them, only relying on messages from my worker.
0 Star : My Experience 2 weeks is way too long for a couple fenders.
0 Star : My Experience Overall, the customer service and communication throughout the entire process were excellent—truly a standout experience in that regard. I always felt informed and supported, and I really appreciated the professionalism of the team. However, I was disappointed with the condition in which my vehicle was returned. The interior was noticeably dirty, with a layer of dust, dirt, and debris covering the seats and floors—presumably from the repair work. In addition, there was minor damage that was not present... read more
0 Star : My Experience Service was VERY slow.
0 Star : My Experience Didn’t even wash the car or take off the sticky residue from their 6 x8 “ stickers on the windshield. Very disappointing lack of customer service. Drained the half full gas tank making it totally empty. Etc., etc, ect…
0 Star : My Experience Smudges all over the area that got repaired. Had to wait 30 min to get it buffed out. Can still see the scratches on the one panel. Lots of small bumps in the paint in the area. 0.5 Star : Likely to Recommend 1.5 Star : Repair Quality Car needed to be buffed, repaired area wasn't cleaned up before pick up. Can still see scratches in area that was repaired. Supposed rock chips in the repair area weren't not covered by repairs so just painted over leaving bumps in paint all over the place. 3.5 Star : Cus... read more
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality The work on my car was done properly however, the tires alignment was not done. I called them and was told I will be getting a call back. No one has called back in last 2 days. Also this place has 3% transaction fee when used a credit card. I feel I should have been told that when I dropped my car. There were no signs or indication of this. 2.5 Star : Customer Service Work on my car was done properly however, wheel alignment was not done. I called and was told I will b... read more
0.5 Star : Likely to Recommend 4 Star : Repair Quality 2 Star : Customer Service
2 Star : Likely to Recommend Wouldn't want other to go through the same difficulties. 2.5 Star : Repair Quality Repair was done below average expectations. Vehicle was returned with noticeable imperfections as well as damaged door panel and trim. 3.5 Star : Customer Service Would like to have better communication. 4 Star : Returned Clean
Frequently asked questions about Bell Honda
How is Bell Honda rated?
Bell Honda has a 4.5 star rating with 20,176 reviews.
When is Bell Honda open?
Bell Honda is open now. It will close at 9:00 p.m.