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Bell Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
701 W. Bell Road, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
2 Star : Likely to Recommend 2.5 Star : Repair Quality The repair on my vehicle was good when they finally finished it!! I understand delays with parts and shipping ect.. the the communication with this shop is severely lacking!! I had to call and text sometimes multiple times to get a response and then the person who answered the phone always gave attitude! Telling me I could text my advisor which i already did with no response so obviously that’s why I’m calling!! And multiple times was called I’d be called back by the adv... read more
0.5 Star : Likely to Recommend 5 Star : Repair Quality 3 Star : Customer Service 0 Star : Returned Clean
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality too early to tell. 0.5 Star : Customer Service Lack of communication, timely repairs.
0 Star : My Experience Work not completed to standards missed parts work too long wait .and poor quality work I will be filing a complaint and file a new claim against bell Collison
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality The Collision repair was excellent; the customer service was HORRIBLE. My "examiner" did NOT bother to call me to let me know my car was ready to pick up and instead, it sat there, finished, for 8 days until I happened to call. This lack of effort cost me $600 in extra car rental fees but of course, I signed two waivers when before work began, so I have no legal recourse (I'm a litigation paralegal at a National law firm in the Phoenix office) to recoup my $600. I will... read more
0 Star : My Experience There needs to be more communication on the status of the repair. There was a pink waxy line above the rear tire of the vehicle left on the car. The repair took much longer than expected.
0 Star : My Experience Already talked to Troy
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality 4 Star : Customer Service
0 Star : My Experience Took 16 days!! I never received an update - I finally called after 10 days with no update - and still no date. Very, very poor customer service and rude receptionist - Hire someone with a personality!!
Frequently asked questions about Bell Honda
How is Bell Honda rated?
Bell Honda has a 4.5 star rating with 20,176 reviews.
When is Bell Honda open?
Bell Honda is open now. It will close at 9:00 p.m.