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Bell South Shore
- Apartments
- Austin, TX
About this business
Location details
1333 Shore District Dr, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I love my new home! I absolutely love it here. It is the best apartment complex I have ever lived in, and the staff always remembers my name and I feel welcome. Candy and Cynthia were helpful when I couldn’t pay online. My apartment is beautiful. I have the most amazing downtown views . The grounds are well kept and I feel safe and happy here. The best part is the rooftop deck. I love going up after work for a glass of wine. My apartment has access to the lady bird lake trail so my fiancé and I can go for a jog on the weeken... read more
Shore district Love the location. Close to downtown and the boardwalk. Apartments are all upgraded, amenities are great especially the free work out classes yoga, cycling and more. It's still a new property so things are being worked out from the build out but they do a good job at communicating and addressing anything that arises.
Awesome layouts, walk to everything, safe, pricey South Shore District has tons of different layouts across 3 different buildings. My layout, lavaca, has to be one of the best one bedroom layouts. Huge laundry room, enormous corner bathroom with separate shower and soaking tub. Walk in closet in bedroom. Kitchen island with huge living area. Three big windows and patio door all let in tons of light. You can walk across the street to the river or chipotle and Starbucks. Area has a reputation, but there are locks on everything... read more
Verified Renter Hallways are dirty, bad changes- fetch. Charge you for dumb stuff- trashcans outside after valet trash. Inconsiderate of residence- painting garage making you move your car twice or you get towed. Inconsistent- I have been told for YEARS they are changing to no assigned parking spots when I ask to move my spot to the floor I live on. They just have no idea what is going on and do not care at all about their residence. For example they have “free coffee bar” in the office but the office doesn’t open till 10…
Business response:
Hello, and thank you for your feedback! Our community implemented Fetch to reduce the number of couriers entering the buildings, as package lockers were not being properly utilized. We have clear trash guidelines to keep our community clean, as it’s important to maintain tidy hallways for everyone’s enjoyment. Recently, we asked residents to temporarily move their vehicles to restripe the parking garages, providing ample notice for this project. While our parking has been assigned since we took over, this will be changing so... read more
DO. NOT. MOVE. HERE. On the day of move-in, our apartment had clearly not been cleaned or inspected. We immediately submitted 10 maintenance requests, about half of which were actually addressed. The service elevator - broken when we toured two months earlier - was still broken at move-in so our movers took 2 hours longer than quoted. That elevator is still frequently out of service. The parking garage gates are rarely working. This has resulted in unhoused individuals seeking shelter in the parking areas and having direct a... read more
Verified Renter Renewing at Bell South Shore has been a pain. They actively increased my lease when renewing (although rent prices overall have been going down), so I decided to transfer to a different unit (better unit, but cheaper). Then, when they posted my current unit as available on the website, it was $300 a month cheaper than what they had offered to me. This was clearly a way for them to gouge and take advantage of current residents (otherwise, why increase the rent for an existing resident and drastically decrease ... read more
Business response:
Thank you for sharing your feedback. We sincerely apologize for any frustration you’ve experienced during the renewal process. Our goal is always to ensure our residents feel valued and heard, and we regret that we fell short in your case. Rental rates can fluctuate based on various market factors, and we strive to offer competitive pricing while maintaining the quality of our community. We understand how this situation might feel unfair and frustrating. We are glad you found a better unit within our community and hope it ... read more
Frequently asked questions about Bell South Shore
How is Bell South Shore rated?
Bell South Shore has a 4 star rating with 660 reviews.
When is Bell South Shore open?
Bell South Shore is closed now. It will open at 9:00 a.m.