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Benjamin Schiaffino at Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Location details
116 Westminster Pike, Ste 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Ben was very helpful and always available. It was a great experience overall.
Business response:
I'm thrilled to hear that you had a great experience, Jennifer! Assisting you was a pleasure and I'm glad I could be available whenever you needed. Thank you for the 5-star review and for choosing Mutual of Omaha Mortgage. Your satisfaction is my top priority. If you need anything else in the future, please don't hesitate to reach out. - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Ben was so very patient with me. He was very knowledgeable about how everything went, he went out his way to make sure I was completing everything correctly. He checked on me to make sure I understood everything.
Business response:
I'm sincerely grateful for your kind words, Deborah. Your feedback reassures me that my efforts to ensure a smooth and understandable process are appreciated. I make it a point to be patient and thorough with every client, and I'm happy you found value in that. If you have any future questions about your loan, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave such a wonderful review. I truly appreciate it.
Verified by Mutual of Omaha Mortgage
Ben thanks for being a great resource for the Refinance Mortgage through Mutual of Omaha You were professional. respectful and supportive throughout the process. We received our checks today by Fed EX for the debts like Discover card; Bank of America; Lending Club, Aqua Finance; and Synchrony Bank/Verizon. Paying them off today 3/21 The check for the "cash to close " was put into our PNC Bank Account and will pay the Funeral Expenses off tomorrow 3/22/24 . Thanks again Ben and Nick Remember Ben my initials our BS though th... read more
Business response:
Bruce & Hester, I'm glad to hear that you found the refinancing process smooth and satisfactory. It was my pleasure to assist you both throughout the process. I hope that the financial relief will provide some comfort during this time. Always remember, just like our initials, I am here to cut through the BS and provide you the best service possible. Wishing you the best and thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ben was always friendly and had good advice.
Business response:
I'm delighted to hear you had a positive experience, Susan. Your feedback is greatly appreciated! Knowing clients like you are satisfied with the service and advice I provided is what makes this job all the more rewarding. Thank you for choosing Mutual of Omaha Mortgage, and I look forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Answered every every question that I had. Went out of the way to explain how things in the process was happening.
Business response:
I'm glad to hear that you felt well-informed throughout the process, Ronald. It's important to me that my customers understand every step of the journey and I'm pleased I was able to assist with your inquiries. Thanks for taking the time to provide such a positive rating, I truly appreciate it. If you need anything else in the future, don't hesitate to reach out. Best, Ben Schiaffino, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ben is a great guy. He explains everything and keeps you up-to-date with everything
Business response:
I'm thrilled to hear such positive feedback, Sydney! Ensuring my clients are well-informed and updated throughout the process is a priority for me. I'm glad to know that my approach was helpful to you. Your 5-star rating is deeply appreciated and I look forward to continuing to serve your mortgage needs at Mutual of Omaha Mortgage. Thank you for taking the time to share your experiences! - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
I appreciate the communication and the feeling of genuine concern Ben portrayed in making sure all questions were answered and that I was satisfied with the process. Ben has a great personality and is a gifted communicator. As a former HR recruitment manager, I’d say Ben’s customer service is outstanding!
Business response:
I'm so glad to hear that you had such a positive experience, Kathy! Ensuring that all your questions are answered and that you are satisfied with the process is of utmost importance to me. I strive to communicate effectively and show genuine concern for my clients. Reading your kind words has made my day and inspires me to continue delivering outstanding service. Thank you for your wonderful review and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ben is so easy to talk to. He always has time and communicates in a way that is relatable and waxy to understand. There were many challenges along the way on my side but Ben explain the issues and helped with solutions.
Business response:
I'm truly humbled by your kind words, Carol. It was my pleasure to assist you through the process and I'm glad that I could make things easier for you. I always strive to provide clear and relatable communication to all my clients. Facing challenges is part of the process and I'm glad we could tackle them together. Please feel free to reach out at any time if you have more questions, and remember, Mutual of Omaha Mortgage is always here to help. Thank you for a perfect rating.
Verified by Mutual of Omaha Mortgage
Ben was always there for us no matter when even when we started to panick. It was hard for our age group to trust everything being done by computer. It was scary at times with all the scams out there. Ben was amazing at relieving our fears. Thank you. Mike Dudley
Business response:
I'm incredibly grateful for your kind words, Michael. It was truly a pleasure to assist you throughout the process. I understand how the digital process can be overwhelming, especially with all the scams out there. My priority is to ensure that my clients feel comfortable and informed every step of the way. I'm glad I could help alleviate any concerns you had. Thank you so much for the trust you placed in me and Mutual of Omaha Mortgage. Should you need any assistance in the future, don't hesitate to reach out. Best, Ben Sch... read more
Frequently asked questions about Benjamin Schiaffino at Mutual of Omaha Mortgage
How is Benjamin Schiaffino at Mutual of Omaha Mortgage rated?
Benjamin Schiaffino at Mutual of Omaha Mortgage has a 4.8 star rating with 186 reviews.
When is Benjamin Schiaffino at Mutual of Omaha Mortgage open?
Benjamin Schiaffino at Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.