Benjamin Schiaffino at Mutual of Omaha Mortgage

Business response:

Dear Donna, I deeply appreciate your generous review and for awarding 5 stars. I'm thrilled to hear you found my service helpful and easy to understand. It's my top priority to ensure my clients feel guided and supported throughout the entire loan process. Your positive words serve as a wonderful affirmation of the level of service we strive to deliver at Mutual of Omaha Mortgage. Please remember that my assistance is still available should you have any more questions or concerns in the future. Thank you again for choosing o... read more

Business response:

I'm so glad to hear that you had a great experience with us at Mutual of Omaha Mortgage, Bernadette! We understand that sometimes there can be unexpected hurdles in this process, but our goal is always to ensure we navigate through them successfully together. It was nothing but a pleasure helping you every step of the way. Thank you so much for your kind review and for the 5-star rating. It truly means a lot to me and Nick. We're here if you need anything else in the future. 

Business response:

I'm so pleased to hear that you had a positive experience, Lori. It was truly a pleasure to guide you through the process and ensure all your questions were answered. Your feedback is greatly appreciated. Feel free to reach out if you ever have any further questions or need anything else. Thanks for choosing Mutual of Omaha Mortgage! Best regards, Ben Schiaffino. 

Business response:

I'm thrilled to hear that you found our process to be prompt and clear, Dawn. These aspects are something we strive to maintain in Mutual of Omaha Mortgage. I'm glad to have been able to assist you. Thank you for the high rating and the kind words. It was my pleasure to be patient and respectful throughout this process. I look forward to the opportunity of working with you in the future. Best Regards, Ben Schiaffino 

Business response:

Thank you so much, James, for your kind words and stellar rating! It was truly my pleasure to assist you through the entire loan process at Mutual of Omaha Mortgage. I'm glad to hear that my explanations were easy to understand, as I strive to make a complex process as simple as possible. Your satisfaction is my top priority. Thanks again for choosing to work with me! 

Business response:

I'm genuinely honored by your kind words, James. It was a pleasure guiding you through the process and answering your questions. At Mutual of Omaha Mortgage, we always strive to provide detailed, knowledgeable service to our clients, and your positive feedback affirms our efforts. Thank you for taking the time to share your experience and for the stellar rating! Looking forward to assisting you again in the future. Sincerely, Ben Schiaffino 

Business response:

Thank you for your kind words and the fantastic rating, Keith. At Mutual of Omaha Mortgage, we aim to keep our clients well informed at each stage of the process, and I'm thrilled to hear that you appreciated this. It was a pleasure working with you, and should you need any assistance in the future, please feel free to reach out. Thanks for choosing us for your mortgage needs. 

Business response:

Thank you, Tamar, for taking the time to leave a review. I'm glad to hear that you appreciated the effort put into maximizing your cash out refinance. It is always my goal at Mutual of Omaha Mortgage to ensure that my clients have a clear understanding of every detail. I appreciate your rating of 4.50 out of 5 stars. If you have any further questions, please don't hesitate to reach out. Thanks again. - Ben Schiaffino 

Business response:

I'm truly grateful for your kind words, Tanessa. It was a pleasure working with you and I'm glad I could make the mortgage process easy and understandable for you. Your satisfaction is my top priority and I'm thrilled to hear that my professionalism had such a positive impact. Thanks again for choosing Mutual of Omaha Mortgage, and for the 5-star rating. If you have any further needs or questions, don't hesitate to reach out.