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Big Boy

4.0

About this business

Location details

26400 Telegraph Road, Southfield, MI, 48033, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.0596 reviews
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Blair S.'s profile image
Blair S. 
rating
6 years ago

I'm so excited to see Big Boy up and running under new management! This is a totally different concept then before. You go up to the cashier and order, get a number, and your food is brought out to you. The management was wonderful! Times were a little slower, as they are still learning, but the management was right on top of it and making sure us as customers knew it! The Big Boy Burger was delicious! I recommend onion rings as a side. I was a little sad to see the pies off the menu, however the Death by Chocolate shake... read more

Jodi F.'s profile image
Jodi F. 
rating
6 years ago

What a fun new concept. Fast casual style Big Boy. Wide open space with plentiful incoming natural light and a super clean, airy atmosphere. They have a fairly large menu filled with sweet breakfast favorites like Belgian waffles, hot cakes, and cinnamon swirl French toast. They offer trendy chicken and waffles. And then breakfast protein filled entrees like omelettes and egg whites. But if you're in the mood for lunch, there's a large variety of salads, multiple style chicken tenders and sandwiches as well as burgers. Th... read more

Eliza L.'s profile image
Eliza L. 
rating
2 years ago

Very disappointing. The restaurant was clean and maintained. concept was fresh and modern with a nostalgic flair. There's even a food truck you can hire. When we arrived the food truck was unloading and they brought the supplies through the middle of the restaurant on carts which seemed odd. Isn't there a door for deliveries? The restaurant was well staffed but the employees weren't doing much of anything. One person was bringing in things from the truck but no one was helping her. I can understand that they probably had... read more

JoAnn J.'s profile image
JoAnn J. 
rating
2 years ago

Bad service, terrible food,not so friendly staff! A big disappointment. This location gives big boy a bad name! Don't waste your money 

Taylor L.'s profile image
Taylor L. 
rating
2 years ago

Really did not have a good experience at this location compared to others I frequent. I love big boy and have since I was a kid but this location is just not right. I watched my meal sit in the window for 10 minutes and we hadn't even gotten our salads before the food came which sucked. She didn't write down any of our orders (with 4 of us) and therefore some of our orders were incorrect. The salad leaves were certainly not fresh and were wilted, and the garlic bread with the spaghetti was hard as a rock. Spaghetti was cold ... read more

Latrice H.'s profile image
Latrice H. 
rating
3 years ago

I just left this restaurant and the manager could not find my food. He looked disorganized and was very rude. I do. Or recommend patronizing this place at all. 

Trev O.'s profile image
Trev O. 
rating
4 years ago

Sat quietly for 10, 20, 25 minutes never received a menu or acknowledged. 3 waitresses, 10 booths, 2 other guests. Very clean open and well lit. Asked if we should wait to be seated, directed towards 2 back booths, seems more carryout friendly. 

Cynthia P.'s profile image
Cynthia P. 
rating
5 years ago

Visited on BB's "birthday". Worse experience ever (even worse than usual.) Ordered 2 Big Boys w no lettuce. Nope. Can't customize. Ordered onion rings and 2 ice teas, no ice. Nope. No onion rings. Got home. Had 2 Pepsis w ice. Talked to Melinda who told me to come back to get the tea. Took 25 mins. Finally, Tasha came to the rescue. Brought the ice tea and offered dessert on her for my wait. 

Kimberly W.'s profile image
Kimberly W. 
rating
6 years ago

This is the worst Big Boy establishment that I have ever been to in my life, they messed the order up twice and refused to refund any money because the manager stated that he made the order twice took the m3ssed up meals back and refused to give me my money back even though none of the food had been touched, not only was the food made wrong but they did not bring the entire order. What they did bring was cold.The food was cold gnats were flying around the waitstaff was very rude as well as the management. I'm not giving the... read more

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 4 star rating with 596 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 8:00 p.m.