Big Boy's cover image

This profile has been claimed by the business owner or representative.

Big Boy

3.7

About this business

Location details

660 U.S. 131, Kalkaska, MI, 49646, United States

Get directions
WeekdayScheduleStatus
Mon07:00 a.m. to 8:00 p.m.
Tue07:00 a.m. to 8:00 p.m.
Wed07:00 a.m. to 8:00 p.m.
Thu07:00 a.m. to 8:00 p.m.
Fri07:00 a.m. to 8:00 p.m.
Sat07:00 a.m. to 8:00 p.m.
Sun07:00 a.m. to 8:00 p.m.
3.71,190 reviews
Select a rating
Margaret B.'s profile image
Margaret B. 
rating
5 months ago

The bathrooms were very, very dirty. Even after complaining little improvement. Food was okay. Fly was buzzing the table. 

Business response:

Hi Margaret. We sincerely apologize for falling short of your expectations during your visit. We appreciate you bringing this to our attention, and we take your feedback very seriously. Your input is valuable in helping us enhance our service and dining environment for all our guests. To address these concerns, we kindly ask that you contact us directly at feedback@bigboy.com. 

Michelle G.'s profile image
Michelle G. 
rating
7 months ago

Terrible service. We will never go back. Went in for breakfast, ordered the breakfast buffet and two drinks. Waitress helped everyone around us and we finally had to flag her down for our drinks. The table next to us (she obviously knew them) came in after us and got all her focus. They also ordered the buffet and she brought them to go boxes that they filled up after they ate to take with them. The buffet was awful - 3 varieties of powdered eggs, French toast to hard to even cut with a knife, rubber bacon, etc. And all tha... read more

Jeremiah R.'s profile image
Jeremiah R. 
rating
7 months ago

service under par and the restrooms are very dirty and burgers were over cooked and buns hard 

Ray R.'s profile image
Ray R. 
rating
8 months ago

We went this evening because our grandkids had never been to a big boy restaurant, needless to say we will never go back. The food was poor to mediocre at best. Not even close to being worth the money it cost. 

Mo D.'s profile image
Mo D. 
rating
9 months ago

Everything about Big Boy is great EXCEPT for the elephant in the room of unisex bathrooms! So, not only do women have to compete with men in sports, but now for a clean toilet. There is urine all over the floor before the toilet. We have to step in it to pee whereas men are obviously aiming from a distance and missing entirely. Put urine back in the toilet where it belongs by restoring a distinction between restrooms! As a woman, I will stop bringing my family here until the restrooms are made great again! 

Chris T.'s profile image
Chris T. 
rating
3 years ago

Literally would rather eat dog food worst experience ever waitress's sitting at booths hanging out with friends instead of servicing people multiple meals made wrong and then I had to wait a extra 15-20 min on my meal while the rest of the table ate because she didn't put the order in correctly , the restaurant it self was dirty bathrooms smelled horrible I can't believe a franchise would allow this kind of quality 

Rebecca D.'s profile image
Rebecca D. 
rating
3 years ago

Worst dine in experience. The restaurant smelled... and not like you would want a restaurant to smell. The waitress was rude. I ate 2 French fries. They were cold and stale. The waitress didn't offer to get new ones. The manager was just as helpful. I told her I didn't eat the fries because they were cold and stale and she practically called me a liar and said "That's not possible. We haven't been able to keep up with all the French fry orders so they couldn't be cold." Then proceeded to take a dollar off my $11 meal. Every... read more

Monica B.'s profile image
Monica B. 
rating
4 years ago

Went there tonight and ordered 2 burger baskets and a chicken tender basket for my daughter. I got half way through my burger and it was soggy and falling apart and absolutely dripping in grease and sauce could hardly taste the burger! I didn't even attempt my daughter chicken strips also dripping in grease and burnt! The fries were okay... this was a carry out order I did not dine in with this order. I love a good juicy burger but these weren't even worth 1 star they were completely gross... we won't be returning in the fut... read more

Syndee L.'s profile image
Syndee L. 
rating
4 years ago

The wait staff I am thinking must take the blunt of the poor cooking in this restaurant. We have ate there 3 times now and I can tell you they are in bad need of cooks who know how to cook right. The first time I ordered an omlet, which consisted of a nice egg folded on the outside. Then you got the surprise on the inside...... it was stuffed with uncooked onions and vegetables. The meat was cooked but nothing else. Who eats raw, uncooked vegetables, especially onions in an omlet? the second time we were served a Swiss mus... read more

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.7 star rating with 1,190 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 8:00 p.m.