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Bill's Carpet Center

5.0
  • Flooring
  • Rochester, NY

About this business

Home ServicesFlooring

In 1975, Bill's Carpet was founded with the commitment to provide quality service to our customers. Since then, we have developed a reputation for excellence in our community, and with our commercial services, across the nation. Our standards are unequaled in the field of flooring and our sales staff strive to bring you the most knowledgeable and unparalleled experience in the area. Stop in and pay a visit to our 20,000 square foot showroom or schedule a free in home estimate and let our team find the best product for your... read more

Location details

400 Jefferson Rd, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
5.0479 reviews
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G M.'s profile image
2 years ago

Above and beyond, professionalism with a smile is what Dave delivered. We had a small issue with a carpet installation and Dave got the job done. Definitely would recommend Bill's Carpet Center. 

Ann F.'s profile image
2 years ago

Jerry and Quinton were very helpful, professional and personable. If I ever need more carpet, I know where I'll get! 

Kimberly Stalbird K.'s profile image
Kimberly Stalbird K. 
2 years ago

We highly recommend Bills carpet Center. Our sales person Jerry was friendly, knowledgeable and helpful. Installation was done quickly and looks amazing! The installation guys were very polite and cleaned up everything nicely. 

Tracy L.'s profile image
2 years ago

We went to Bill's looking for a carpet runner for our stairs and hall. Although we had taken measurements, the store manager, David McKeown helped us to understand the additional material we would need. David saved us from a costly and labor intensive mistake. His attention to detail and customer service speaks volumes. I would recommed anyone needing carpet, tile or any kind of flooring to go to Bill's carpet and furniture center. Tell them Wayne and Tracy Hobbs, satisfied customers sent you. 

Holly V.'s profile image
2 years ago

We worked with salesman Ernie Wheeler to replace our living room carpeting. He was great with helping us choose exactly what we wanted. The installation crew of Kinicki, Mike and Pete were awesome. They called to let us know they were on their way and arrived prior to the set time. They worked well together, were fun to interact with and did a great job. The carpet looks GREAT! We highly recommend Bill's Carpet Center and will definitely use them again when we need any additional flooring. 

Marian P.'s profile image
2 years ago

I am Robert Butts and My wife Marian. Was in the store and David Mckeown gave Us a good deal on Furniture and accessories. I will be going back Today to pickup a item we saw yesterday. Thanks again David McKeown. 

Janet R.'s profile image
3 years ago

We recently had all of the carpets in our house replaced by Bill’s Carpet Center. It was a large job; one I was both excited and nervous for. However, my worries were for nothing. From the guidance of our sales person Deanna, to the quality of the carpet, the professionalism of the installers and the follow through of Matt, the owner, it all surpassed my expectations. Bernie and his crew were polite, hardworking and had my project completed in a little over two days. As someone else mentioned in their review, Bill’s had th... read more

Michael R.'s profile image
3 years ago

I don’t usually write reviews but I was extremely impressed by Mike and Pete who installed my carpeting. Both were very professional and timely. The carpet was beautifully installed and I couldn’t be more pleased. They even mentioned that my old padding was better than what I had purchased so that saved us money. Dave, our salesperson was very knowledgeable. I had to reschedule my original installation date and they were very accommodating. 

Noreen F.'s profile image
3 years ago

Was referred to Bill's by an acquaintance and was glad he did. Dave McKewon was my main contact and he was friendly and knowledgeable. He went above and beyond with customer service. Would definitely recommend! 

Frequently asked questions about Bill's Carpet Center

How is Bill's Carpet Center rated?

Bill's Carpet Center has a 5 star rating with 479 reviews. 

When is Bill's Carpet Center open?

Bill's Carpet Center is closed now. It will open at 12:00 p.m.