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Black Bear Diner

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About this business

In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more

Location details

4927 Junipero Serra Blvd, Colma, CA, 94014, United States

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Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.41,753 reviews
73 reviews have no rating
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Jasmine's profile image
on Birdeye

5 years ago

I’ve gone to a lot of black bear diners and know how busy they can be. I went in today with my family of 4 and one toddler. I was told the wait would be 35mins. We came back and asked how long they said we are the next party. After waiting for an hour and 15 mins we asked again and Christian gives me an attitude when I wasn’t talking to him saying he can’t skip other parties. I never asked that I just wanted to know what the wait was. Give people realistic time frames. And being that you told me 35 his attitude was uncalled ... read more

Business response:

Dear Jasmine, Thank you for your feedback. I am sorry to hear about your disappointment with one of my Staff members. We strive to provide a great Service, and it sounds like we let you down. Please know that we take your concerns to heart. This is definitely not indicative of who we are or what we should be proud of. Our guests are our number one priority, and so we may provide the service you have become accustomed to we do want to fix it. I thank you for your feedback, and the opportunity to learn from this exp... read more

Sarina Hernandez's profile image
Sarina Hernandez 
5 years ago
Sugar Rose's profile image
Sugar Rose 
5 years ago

I think it was very delicious food and good service as well � 

Sue Frandsen's profile image
Sue Frandsen 
5 years ago

There food is awesome and great customer service. 

Letty Kerlegan Lucero's profile image
Letty Kerlegan Lucero 
5 years ago
Carlos Medal's profile image
Carlos Medal 
5 years ago
Ricardo Eguizabal's profile image
Ricardo Eguizabal 
5 years ago
Windi Louise Bauer's profile image
Windi Louise Bauer 
5 years ago

Love it. When you need a delush chill out it’s perfect🌴 

Vera Winkler's profile image
Vera Winkler 
5 years ago

Been to the new location twice and both times we had great service, the food was awesome and we'll be back. 

Frequently asked questions about Black Bear Diner

How is Black Bear Diner rated?

Black Bear Diner has a 4.4 star rating with 1,753 reviews. 

When is Black Bear Diner open?

Black Bear Diner is open now. It will close at 9:00 p.m.