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Black Bear Diner Beaumont
- Restaurants
- Beaumont, TX
About this business
Location details
5405 Walden Rd, Beaumont, TX, 77705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
No concentration for truck drivers. you will wait for a place to sit with the general public. service is slow
Business response:
Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Most of the servers and line cooks are great. I absolutely love their French toast. That’s all I can say nicely about this restaurant.
my wife eats gluten- and dairy-free. almost nothing on the menu is marked and the waitress knew nothing. as for food, my wife's burger was burnt on the surface and looked like there was filler. not 100% beef. the toast for my Reuben was so dry the dressing could not save it and the corned beef both exceedingly dry and flavorless. could not finish it.
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert. We use 100% All Beef patties and are truly sorry to hear it was burned :( Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
We arrived at the Black Bear location in Beaumont, Tx at approximately 9:05 tonight. Our order was placed at 9:15 p.m. We received our order at 9:53 p.m. and it was all cold! Upon receiving our order, we discovered that it was not prepared as ordered. When we complained about the food being cold, the manager, Fred Wright, told us if we take the COLD food we didnt have to pay but he was nit going to remake our order because they close at 10 p.m. Whe I ask to speak to Fred again, he refused to come out. If this is the ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Andrea M. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this personally.
4.99 for a glass of orange juice !!!!!
Business response:
Our orange juice is fresh squeezed all day long! So sorry to hear that you didn't care for it :(
this was BY FAR the worst service I have EVER experienced! waited over an hour for our food. when our food arrived it was cold. manager came over and "said" he took 50% off. no he lied. we played full price and left. NEVER in my life have I ever had such a bad restraunt experience. sad to say the least. hope no one else has the experience we did.it has a very RACIAL staff.
Business response:
Thank you for providing your feedback and letting us know about this issue, Mike N Stacie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please email us your contact information - my manager would like to address this personally. info@blackbeardiner.com
not as good as other Black Bear diners, but I understand they are new at this location as well as not everything on menus as other locations this would be a great place for travelers just not what I was expecting
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. Keep Feeding Your Inner Bear!
Low quality Sysco food. Terrible iced tea. Long wait
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
absolutely terrible service we have been here over and hour our drinks have been empty and they said our order got canceled and they didnt tell us anything till we started trying to hunt down a server to find out what was going on and begging for drinks this place is a joke
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meals. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meals and we will be in touch with you. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Beaumont
How is Black Bear Diner Beaumont rated?
Black Bear Diner Beaumont has a 4.4 star rating with 3,765 reviews.
When is Black Bear Diner Beaumont open?
Black Bear Diner Beaumont is closed now. It will open at 6:00 a.m.