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Black Bear Diner Gilbert
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedI love their breakfast always delicious 😋💗💗
Business response:
Keep feeding your inner bear! We look forward to seeing you soon Tina !
had a crappy waitress.after 30 minutes we.had to go look for her even for the check to leave poor service..
Business response:
Thank you for providing your feedback and letting us know about this issue, Julie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
RecommendedAll the food was so delicious and tasty❤ Customer Service was excellent for being my first time dining here😋🤗
Business response:
Thanks for the kind words and recommendation, Layla. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
Recommendedservice was great this morning by our server Janna ,however that all changed when I esiy over 5 minutes at the counter to pay. this happens almost everytime I go here to eat
I usually have good food and service there, but this morning was not one of those times. Our server only checked on us once and the biscuit was hard as a rock, which made it difficult to eat with the gravy. I will think twice about going there again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Mary. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Way over-rated!!! Ridiculous prices for common breakfast items, horribly long wait and poor (slow) service to boot. I would give them a ZERO if zero were a choice!
Business response:
Pete Kokemueller , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
we came into my favorite restaurant today to eat breakfast we were sat right away and the girl that sat us got us drinks. we sat there for 30mins watching all the other tables being served but ours. I even made eye contact with 2 servers and still no one came by. Then they sat table right next to us and they got to order! After that I had enough we went up to the cashier and I told her no server ever showed and she just said sorry not let me get the manager or anything so we left. I use to frequent this establishment but now... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Aaron. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
El día martes 1 de octubre fuimos a desayunar unas amigas y yo y la persona que nos atendió,lo hizo de mala gana y el servicio muy lento para con nosotras y aparte de eso otras personas al terminar el desayuno se molestaron con los niños que traíamos nosotras porque estaban jugando pero en una área despejada de ellos y el mesero algo dijo que no entendí y una de mis amigas dijo oh lo siento y le contesté yo que porque lo sientes si es el el que está molesto y no acabo ahí,salimos del restaurant y para variar nos despedimos ... read more
get rid of who ever has the phone at the restraunt on Gilbert. we call an order in for pick up we drove to get it. the jokes on us. the huge man at the counter tried to make me look stupid. he said it was in his pocket. So I hit redial.guess what same place answered. So he played dumb. well we quit going 7 months . ago. so stupid us let's give it a try. That will never happen again. HOW RUDE.
Business response:
We are sorry to hear about your disappointment. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Frequently asked questions about Black Bear Diner Gilbert
How is Black Bear Diner Gilbert rated?
Black Bear Diner Gilbert has a 4.4 star rating with 7,772 reviews.
When is Black Bear Diner Gilbert open?
Black Bear Diner Gilbert is open now. It will close at 10:00 p.m.