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Black Bear Diner Moore
- Restaurants
- Moore, OK
About this business
Location details
920 SW 25th St., Moore, OK, 73160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Not a good experience. Dropped the check 5 minutes after the food and never saw sever again. Just seemed dirty. Waited to check out while the manager sat on her phone.
Ordered for delivery, half of the items ordered were missing completely and the other half were incomplete. We received biscuits & gravy with NO GRAVY, a half filled soda, & unwrapped straws, it's like they were trying to be terrible. Truly impressively bad. Don't waste your money.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I have eaten a good breakfast here but if you want lunch/dinner then run! We ordered their $15 chicken fried steak and was very disappointed. What I got was a jelly like bowl of room temperature soup and a frozen flat processed chicken fried steak. It tasted just like the chicken fried steak in the $1 TV dinners. The mashed potatoes and cornbread was amazing but they should have the CFS listed as frozen especially when they want you to pay$15 for it. I’ll never go back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lisa Lerlene. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Got told there as a 25 minutes wait wish was fine, after 30 minutes of wait i kept seeing people just walking in and get seated (specially packs of 5+) the young lady at the check in had the audacity to tell us that they have tables for 2 and not for 4 after another person that walked in after us told her that we've been waiting even before her...
Business response:
Wil Berrios , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The staff there is nosey Called the cop's cuz we was keeping our child in check will never go there ever again if you have a special needs kid don't go there
All the servers stood up front along with the manager , while we sat at a dirty table with dirty tables all around us. all of outlr food came out separately . my mom and grandpa got their food first then about 20 mins later I got mine and 10 mins later my son FINALLY got his. The manager never moved from the rail he was leaning on even though he saw us looking around . good wasn't worth waiting on. and our waitress set all the silverware , drinks , hot plates directly in front of my 2 year old. over all I won't be going ba... read more
Business response:
Karly , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Went in for dinner. We understand everyone is short staffed. Person checking us in was rude informing us of the 20 minute wait time and clearly didn’t want our business. Being kind and courteous works both ways. We took our business elsewhere.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Horrible service. Brought out half of my dinner 20 minutes before the rest of it. Brought my wife’s dinner in between that. You should be getting it all together to have dinner together.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jeffrey A.. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
RecommendedWade is amazing! We love coming here!
Business response:
Thanks for the kind words and recommendation, Paige. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
Frequently asked questions about Black Bear Diner Moore
How is Black Bear Diner Moore rated?
Black Bear Diner Moore has a 4.3 star rating with 3,094 reviews.
When is Black Bear Diner Moore open?
Black Bear Diner Moore is closed now. It will open tomorrow at 6:00 a.m.