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Black Bear Diner Moore
- Restaurants
- Moore, OK
About this business
Location details
920 SW 25th St., Moore, OK, 73160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
First try...failed, added bacon. Second try...failed, burger was well done, not medium. Earned another chance, manager comped all of my meal except the drink. Fries were pretty good.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Slow, very very very slow!
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
RecommendedFriendly service been here multiple times but tonight we come in the sweet tea was not very sweet that was corrected ordered a rib eye steak and it is an embarrassment to even call it a steak won’t order it again
Won't go back. You get what you pay for. The fried chicken had a cast iron coating, sides tasted canned, the fries were cold, & the cod like Fisherman's frozen cod filets.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Only got 2 napkins and 2 silverware settings for a table of four. After we received our food server stopped by to give ticket and never came back..no drink refills, no to go boxes, no napkins, no offer for dessert...just never saw him again. My burger was burnt...not that I could have said anything because he never came back...my daughter disliked her chicken strips...she thought they were dry, other burgers at the table looked decent and were eaten.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Excellent food, the most god awful service I’ve ever experienced. Long story short, they have no idea what’s on their menu. If I order something from the menu, I expect that the description of the food reflects what it is that I order. They got my order wrong the first time I went twice, and I decided to give them another shot and low and behold.. they get it completely wrong AGAIN. Nobody knew ANYTHING about the menu, it was unbelievable. Plus I found lipstick on my glass. The GM Larry Dougherty is doing expo and the food S... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Aaron. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Person seated us and then mo one paid attention to us after that. Never got to order at 3:56 in the afternoon . They were visiting instead of waiting on customers. First time and last time.
Business response:
Thank you for providing your feedback and letting us know about this issue, Sharon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com My GM would like to address this.
Food was cold and incorrect. When I told the waitress is was incorrect she offered no apology and walked away. She never came back and we had to ask someone else to get our check! The change was simply from rye bread to wheat and they got it wrong. I wasn’t even so upset at that but the meat was tough and the service was absolutely terrible!
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
We put our name on the waiting list around 9:30 AM this Sunday morning. We were quoted 30 minutes. We waited for quite some time, only to realize parties that came in after us were already being seated. We checked with the hostess and they had just skipped past us on the list and forgot about us. They blamed it on the fact that their iPads were down and they had to use pencil and paper. We finally got sat and the service was sloooow. To the waitresses credit, she got double or triple sat. It took 20 minutes or so to put in o... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Frequently asked questions about Black Bear Diner Moore
How is Black Bear Diner Moore rated?
Black Bear Diner Moore has a 4.3 star rating with 3,094 reviews.
When is Black Bear Diner Moore open?
Black Bear Diner Moore is closed now. It will open tomorrow at 6:00 a.m.