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Black Bear Diner Moreno Valley

4.5

About this business

Location details

24949 Sunnymead Boulevard, Moreno Valley, CA, 92553, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.54,000 reviews
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Mara Lukacs's profile image
Mara Lukacs 
recommend  Recommended
6 years ago

The whole experience was great——except for waiting for the check—-after 10 minutes we went to the register, told them what we had and paid. 

Nancy Ruiz's profile image
Nancy Ruiz 
6 years ago

consistantly. review 3 times. The first time cCarlos took my drink order. but came back 20 min later to take food. Food was good 26.00 fr a breakfast $$$$ 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.  

Michael Rios's profile image
Michael Rios 
6 years ago

so my bill was $18.33 I took it up to the counter and then out of nowhere it turned to $20.11! they have some rounding up scam going on. I was what ever not fight it today! but man what kind of business does that. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this personally. 

Ken Morin's profile image
Ken Morin 
6 years ago

The worst breakfast place I’ve been in Moreno Valley. The fried red potatoes s is m like they were fried 3 days ago and microwaved. Toast came unbuttered and they insisted they would put the butter. They came dripping with some vegetable oil product definitely not butter. Coffee cup had some scaly brown film inside after a drank the coffee. My easy over egg came hard. 

Manuel N Janet Valles's profile image
Manuel N Janet Valles 
6 years ago

i was excited to go but was slightly disappointed. my fried steak was dry and didn't have enough gravy. my mashed potatoes were barely warm the best part of the meal was salad and veggies. my husband ordered the rib eye which was very soft and delicious but he felt it was a very thin cut more like a breakfast steak. i dont give up too easily will try one more time . hopefully it was just a fluke 

Kay Guess's profile image
Kay Guess 
6 years ago

The food was cold, I like my fries🍟 hot,they weren’t even warm to the touch,,,, bacon wasn’t cooked, was fatty 🥓and the salads are ok, the dressing was good let’s just say 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and we will be in touch with you. 

Chris Ryan's profile image
Chris Ryan 
6 years ago

Terrible service at this location!! I’ve been to almost every black bear diner in California and a few in other states, and compared to those this location was the worst! The staff could not care about providing even half way decent service. We were seated and had already ordered and had not received our food or even a drink refill after an hour of placing our order! We knew this location was new so we expected some slowness as people are still learning but when the staff ignores you and even your assigned waitress ignores y... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Chris. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this personally. 

Jessica Becktel's profile image
Jessica Becktel 
6 years ago

Received cold fried chicken. Not a good idea to serve food in the temperature danger zone! 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Elizabeth Flores's profile image
Elizabeth Flores 
recommend  Recommended
6 years ago

service n food location sitting accommodations 

Business response:

Keep feeding your inner bear! 

Frequently asked questions about Black Bear Diner Moreno Valley

How is Black Bear Diner Moreno Valley rated?

Black Bear Diner Moreno Valley has a 4.5 star rating with 4,000 reviews. 

When is Black Bear Diner Moreno Valley open?

Black Bear Diner Moreno Valley is closed now. It will open tomorrow at 6:00 a.m.