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Black Bear Diner Moreno Valley
- Restaurants
- Moreno Valley, CA
About this business
Location details
24949 Sunnymead Boulevard, Moreno Valley, CA, 92553, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedYou won't EVER be disappointed!!
Business response:
Aw, shucks, you’re making us blush!
The New York steak was too dry and difficult to chew. Bad presentation of the food.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and she will be in touch with you.
I was disappointed that they don’t have A1 sauce (Not a deal breaker) and the ranch has chunks of onions (not good for someone that doesn’t like onions)... Both mine and my husbands orders came out incorrect and my husbands was barely warm... My corrected order came out (BLT) and barely had a sliver of tomato on it... Hopefully they get the kinks worked out because I’m sure it’s a great place... We will try again, but we will try breakfast...
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. Keep Feeding Your Inner Bear!
Opening day so of course they were busy, understandable. The wait was about a half hour, not too bad. Our server was obviously new but really needed additional training. Our food took a while to come out, the couple next to us actually requested “To go” boxes to be delivered at the same time as their food because it took so long. It turned out they were VIP’s because two managers came to speak to them and took care of their bill. However, they never acknowledged anyone else patiently waiting. When our food finally arrived ... read more
Business response:
We're sorry to hear the quality of food and service was not what you were expecting from Black Bear Diner. My manager would like to address this personally with you. Please private message us your contact information and she will be in touch with you soon.
The food just didn’t taste good .. we had to add seasoning to everything..They didn’t have any shrimp or the kids pizzas.. Don’t think we will be coming back 😢
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meals. We strive to serve great meals with great service and it sounds like we let you down. Our supplier had an availability issue with a few items and that affected you - we are sorry this happened. Your feedback and patronage is appreciated and we hope that you will give us another chance to Feed Your Inner Bears!
Frequently asked questions about Black Bear Diner Moreno Valley
How is Black Bear Diner Moreno Valley rated?
Black Bear Diner Moreno Valley has a 4.5 star rating with 4,000 reviews.
When is Black Bear Diner Moreno Valley open?
Black Bear Diner Moreno Valley is closed now. It will open tomorrow at 6:00 a.m.