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Black Bear Diner Quail Springs
- Restaurants
- Oklahoma City, OK
About this business
Location details
3015 W Memorial Rd, Oklahoma City, OK, 73134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Food was terrible and service was worse. I ordered chicken sausage scramble with blackberry French toast. I had just had this same meal in Utah location a week prior and food was absolutely delightful with excellent service so I know how good should have been served. The chicken sausage scramble had absolutely no eggs they served me all sausage and mushrooms. The French toast did not have cream cheese topping it was served dry with a hint of powdered sugar. When I told the server the food was not right he got an attitude. ... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I had a Reuben sandwich. could not chew the meat as it wasn't cut properly. French fries are not good almost as bad close as Bricktown Bewery and Cheddars. service was poor. don't go!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Fresh Squeezed Orange juice machine not working or no oranges? We drove an hour just to get the fresh squeezed oj which the waitress said they had not had any in over a month. I got the fish & chips, the breading was so tough you had to use a knife to cut a bite, then it tasted awful. Needless to say I didn’t eat it. FF we’re good, slaw & tarter sauce was good. The chair I sat in was nasty dirty, I reached around the seat to get closer to the table and got something sticky gross on my fingers. Our meal was 31.04. Gave... read more
Business response:
Janis , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We were going to eat here but we got there and there was a note on The door that said if you have 5 or more in your party you will be turned away due to being understaffed, so we went in, stood there then Stan Trujillo-Blancett went to the restroom, came out I was still standing there, nobody had even said 1 word to me, so Stan asked if they were going to seat us and the girl told Stan there was only 2 of them and walked off, so at that point we left. I get being understaffed I Do but you would think that 1 of the 2 people ... read more
Took forever to get water and then another eternity to get our food. Our server was incredibly slow
Terrible food and it was cold
Called the restaurant just to be polite @ 8:30pm this evening to ask about them still taking customers because they close at 9am. The girl that answered the phone said “no we are not because we close in 30mins” look...your open until 9pm...when I asked for the manager she put me on hold and never came back after 10mins. Sadly will not be returning to this location.
Recommendedthis time it was horrible . the waiting for a table was 10 minutes turn into 25 minutes, But when you 3 hostesses and ton of empty tables dont make sense..If you were short on staff ..closed the area dont have 10 empty tables with customers waiting for a table......on top of that there were a line at the cashier's too.. but our waitress was amazing... Probably won't be back for awhile....
We come here on a regular basis but after last night's trip we won't be back. My order was messed up and had two things missing BUT that's not the issue here. We placed our order but also had a togo order. We placed the togo order with our regular order as they closing time was about 40 minutes out. Once we finished our meals, I asked for togo boxes and our togo order. Our waistress explained she FORGOT to put in our togo order and it was too late to be made. We were absolutely speechless by this and upset is an understateme... read more
Frequently asked questions about Black Bear Diner Quail Springs
How is Black Bear Diner Quail Springs rated?
Black Bear Diner Quail Springs has a 4.4 star rating with 4,729 reviews.
When is Black Bear Diner Quail Springs open?
Black Bear Diner Quail Springs is open now. It will close at 9:00 p.m.