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Black Bear Diner Tracy
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
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Business response:
Dequan Fitzsimmons , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
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There was 5 of us that ate here for lunch. The table was dirty (we asked for the table to be cleaned again and they did) and sticky, there were a lot of flys ( they started to use fly swatter to kill flys as we ate) and one of the orders was wrong and had to be sent back. 4 of us got sick with food poisoning. The one that sent her food back didn’t get sick. I called and talked to the manager and I was just given excuses Did offer a free meal. Not sure if I want to eat there again even if free. I would not recommend eating a... read more
Business response:
Laura , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Business response:
Danny N , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
We were seated outside, as were the other patrons. I understand the difficulties during this pandemic, however, we were waiting for our waitress to come back outside for 10 minutes. When she did not, my husband took my plate inside because my sausage patties were undercooked. The loaded hashbrowns had cheese and a sprinkle of bacon on top. Definitly not worth the $1.95 extra. They looked like they were cooked in the oven and then sliced into a slab and served. I'm not saying that's what was done, only how they looked. ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Darla. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
RecommendedBest place for breakfast!
Business response:
Aw, shucks, you’re making us blush!
I ordered a side of avocado and tomatoes and here’s what I got... A tiny side of avocado that wasn’t good, and the tomato slices didn’t look good either. At least they took them off my bill and back to the kitchen. Next time we’ll go somewhere else.
Business response:
Jole , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Frequently asked questions about Black Bear Diner Tracy
How is Black Bear Diner Tracy rated?
Black Bear Diner Tracy has a 4.2 star rating with 4,313 reviews.
When is Black Bear Diner Tracy open?
Black Bear Diner Tracy is closed now. It will open at 6:00 a.m.