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Black Bear Diner Tulare
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
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Tonight 5/18/2023 I ordered online for pickup an Open Face Turkey Dinner. Got home and found 3 thin slices of Ham and Mashed Potatoes with Gravy. Not what I ordered and very disappointed with the conversation I had on the phone with the staff expressing my concern. I don’t feel that he cared and express little concern. Not happy. Lost our business
Business response:
Thank you for providing your feedback and letting us know about this issue, Chris. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Went in tonight 3/15/2023 for dinner. I had my mother and brother-in-law for dinner. I wasn't real hungry, so I ordered a bowl of vegetable soup and a side salad. The soup came out Luke warm. No where near as hot as it should have been. The salad was the real issue. I ate my soup and moved the empty bowl off to the side and picked up my salad. I love cucumbers. I will always eat them first off of my salad. I went to pickup the cucumber slice when to my disgust, it was extremely slimy. This immediately grossed me out. I c... read more
Business response:
Michael , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Last time our fries hard & cold as well as food, but we came back and this time I ordered a omelette which looked more like scrambled eggs with tons of onions& tomatoes and hardly any eggs, biscuit was hard and cold , my husband ordered tri-tip dip, cheese was not melted , tri-tip was very dry and cold as well …We have been customers for over 10 years but last year and now food is not up to the quality , it really sucks because We use to enjoy dining with you guys 🥺
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
not 1 thing was edible and unfortunately it was my turn to pick tbe restaurant :(
i couldn't order a waffle on door dash so i called manager and asked if i order a meal and want to sub pancake for waffle can u do that. he said it would be 5 dollars extra.. but i couldn't order on door dash so he said to add something else on the app that was available.. for 5 dollars. lol . they charge you 4.99 to substitute your 2 pancakes for o ne waffle ... as if they aren't equivalent to eachother? are you serious like he really couldn't accommodate the customer .
Business response:
Thank you for providing your feedback and letting us know about this issue, Steenie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Tulare
How is Black Bear Diner Tulare rated?
Black Bear Diner Tulare has a 4.3 star rating with 3,496 reviews.
When is Black Bear Diner Tulare open?
Black Bear Diner Tulare is open now. It will close at 9:00 p.m.