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Black Bear Diner Yuma
- Restaurants
- Yuma, AZ
About this business
Location details
1590 S Pacific Ave, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
their 2 free meals thing is poorly thought out and badly handled. i phoned ahead and asked about how you pay with their free-meal offer, the person i spoke with was clueless. said you just come in and at paying time you show them the barcode. their offer excludes beverage and tip so my beverage was ice water. the food was fantastic as always, but apparently you have to order something specific for their deal. so i end up owing them who knows what because i don't have it. all i could do was give them my last $5 and wish... read more
they were very rude with us as a family, I I guess they want to see white people only. I am not coming back ever again
Business response:
Vivri Yuma , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Went out for our anniversary today, Our server was super sweet, but I was very disappointed in the food this visit. My macaroni & cheese was cold and dry, she switched it for mashed potatoes, and there were chunks of onion in them, and by then I was just DONE.. Husband's burger was good, but his sweet potato fries were cold. Our server kept apologizing, for things she had no control over, which made me feel bad for her. Black Bear, y'all missed the mark today.
Business response:
Heather , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Recommendedtoday, after several visits this year my family and I had a really bad service with the waitress getting our order wrong, having some of our food late, at time of paying and putting a report of the service we knew that the "waitress" was the manager😤😏
All the servers were sitting close to the bar area and were gossiping. Had to ask for refills on our drinks! Asked for ‘extra crispy’ fries and the server even came to our table and said the cooks were making sure they were extra crispy. Came to the table and they weren’t even crispy let alone EXTRA CRISPY. Server did want to give more fries but was declined. Yes a meal was taken off but was not expected. Corporate and store manager WILL be notified! HORRIBLE service!
Not friendly slow service
Me and my son got seated quickly waited 25 mins to get our drinks another 15 till she took our order Food took a hr was not even busy n our food was cold !! Never again
Business response:
Sara , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Service was horrible, food nasty so dissatisfied n bummed out waitress just goofing around like we were interrupting her day
Business response:
Thank you for providing your feedback and letting us know about this issue, Janice. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Compared to the El Cajon blackbear diner, this one sucks
Frequently asked questions about Black Bear Diner Yuma
How is Black Bear Diner Yuma rated?
Black Bear Diner Yuma has a 4.2 star rating with 3,811 reviews.
When is Black Bear Diner Yuma open?
Black Bear Diner Yuma is open now. It will close at 10:00 p.m.