Black Pest Prevention - Charlotte, NC

lmcnally 

on Yellow Pages

11 years ago

My wife and I have employed Black Pest since it acquired National many years back. We have always been very satisfied with the prompt response you have given our concerns. In the last month Black Pest added two more of our properties to the other two under your care. Bill and Chad were both professional and personal in their handling the treatments. We could not have asked for better men for the job.Thank you for a job well done and our personal concern! 

zach704 

on Yellow Pages

11 years ago

I called into the call center and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days later. Chris showed up on-time (early, even!) and took great care to check out the interior, exterior and crawlspace. He explained the different contract options and the pros and cons of each, and offered his recommendation. I settled on the basic pest protection package, and after dropping off the paperwork... read more

heartsracing 

on Yellow Pages

11 years ago

I wanted to let you know how proud I am to be a customer of Black Pest Termination. Whenever I call the office, a pleasant person answers the phone and is able to answer my question or connect me with someone who can. In particular, I wanted to make sure that you all know what a treasure Tobin is. I have had the complete pleasure of speaking with Tobin on several occasions about some of my concerns. He is ALWAYS polite, prompt to return my calls, incredibly professional, genuinely concerned about my concerns as a customer, a... read more

williamw740 

on Yellow Pages

11 years ago

I usually go to the gym early and hurried to get home to meet the man by our 7-8AM appointment. As I returned home, I saw a Black Pest truck parked around the corner from my home, waiting for the 7 o'clock hour to arrive. It was reassuring to me to know that he would be on time and my day wouldn't be delayed waiting. Promptly at 7, he was at my door. He introduced himself and explained what his visit would entail. He quickly and thoroughly inspected the perimeter of the inside of my home. He reiterated the importance of the ... read more

5oclockwakeup 

on Yellow Pages

11 years ago

With a history of dealing with dishonest contractors, etc., I am not a very trusting soul but I didn't feel for a moment that Blackpest was trying to "pull one over on a female". Sometimes, for the MOST part, I have found that companies and individuals see a woman as a complete fool and do their dead level best to take advantage of her. This has been my experience so you can see why I am so grateful for the attention to detail on this job. Yes, I know, only so much chemical can be used, the shorter the time on the job, the g... read more

kleancanteen 

on Yellow Pages

11 years ago

I called into the call center on September 1st and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days later. Chris showed up on-time (early, even!) and took great care to check out the interior, exterior and crawlspace. He explained the different contract options and the pros and cons of each, and offered his recommendation. I settled on the basic pest protection package, and after dropping ... read more

iphonewhite1 

on Yellow Pages

11 years ago

My wife and I have been customers since 1995. We have always had excellent routine service. My wife was recently scouring our great room hardwood floor when she felt weak spots and was able to punch through the spots with her fingernail. We called to have someone come out and inspect the area and tell us what action needed to be taken. We want to highly praise the outstanding service we got from Tobin, Jeff and Raul. The repair work was expertly done and we are very pleased with the service and work.