About the Author

Ben is a the Director of Marketing in Australia for Birdeye - the world's highest-rated reputation and customer experience platform. Since the start of his career he has been obsessed with technological innovation, has a passion for empathetic leadership and effective team building, and constantly has his finger on the pulse of the latest AI tools and trends. With almost 20 years of marketing experience, Ben prides himself on helping local businesses outperform their competition. When he is off-the-clock, he is an avid runner and beach-goer.