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Blue Pacific Vacation Rentals
- Vacation Rental Agents
- Salem, OR
About this business
Blue Pacific Vacation Rentals is a boutique management company that specializes in luxury vacation rentals on the Oregon Coast in Lincoln City & Depoe Bay and in Central Oregon in Sunriver. We have been managing properties and working with guests since 2001 and celebrating our 20th anniversary year in 2021. Choosing to rent from a long-standing company with a hands-on management program offers many benefits like local support and assistance, years of experience providing area information for the best vacation experience, 24... read more
Location details
1174 Cornucopia St NW, #210, Salem, OR, 97304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
I made a reservation through **** for a luxury rental in ********, **. The reservation was confirmed and my credit card was charged on Tues. Thursday I received a phone call at work from Blue Pacific Vacation Rentals - the host- claiming there was an error in the rate charged. I was at work and unable to discuss the matter, much less understand the fast talking representative. I requested they email me with the details. A series of emails ensued, with Blue Pacific Vacation Rentals providing a vague explanation of "the proble... read more
Don’t rent property managed by Blue Pacific Vacation Rental. We’ve rented a Depoe Bay property four out of the last five years. (The Lighthouse) Never needed the management company until this trip. The unit was short several items such as TP, Kleenex, hand towels etc. We politely informed Blue Pacific. We received a very rude response stating that all items were stocked in the unit and insinuating that we must be either stupid, lying or both. Eventually the staff came with the missing items, but what a huge hassle! And no ap... read more
STOP-TURN AROUND-AND FIND A DIFFERENT COMPANY TO RENT FROM!!!! Blue Pacific is a greedy company that has taken advantage of several different families during the Covid-19 crisis. They lined their pockets with our rental funds after we had to cancel due to some high-risk family members. We paid over $10k for a week in Sunriver, Oregon in a large Blue Pacific owned home. We had hoped to simply move our reservation to 2021, but they refused and gave us 3 days to choose from other bad options that only benefited them. Keep in mi... read more
STOP-TURN AROUND-AND FIND A DIFFERENT COMPANY TO RENT FROM!!!! Blue Pacific is a greedy company that has taken advantage of several different families during the Covid-19 crisis. They lined their pockets with our rental funds after we had to cancel due to some high-risk family members. We paid over $10k for a week in Sunriver, Oregon in a large Blue Pacific owned home. We had hoped to simply move our reservation to 2021, but they refused and gave us 3 days to choose from other bad options that only benefited them. Keep in mi... read more
As you can see from the numerous reviews since COVID, this company has taken advantage of its customers - many of them being long-time customers such as ourselves (13 rentals!). We also had to cancel due to having multiple families coming from various parts of the country; many with underlying health conditions. It was one of the most painful transactions we've ever dealt with. We weren't even asking for a refund - we asked if we could apply our payment to the home the following year. Not "per the contract". COVID didn't exi... read more
DO NOT DO BUSINESS WITH BLUE PACIFIC! Like other Yelp reviewers who dealt with Blue Pacific during the COVID-19 pandemic, they absolutely stonewalled us and refused any reasonable accommodation. In July 2019 we paid a deposit for a week at a Sunriver home in July 2020. The balance of our payment was due March 1, 2020 so the total amount paid was close to $11K. During March and April, we inquired about the status of our reservation due to the escalating pandemic. Each time we were told “We are only addressing reservations pri... read more
We rented a large house for a family vacation. We could not get out of the rental contract even though there were travel restrictions due to COVID-19 for some family members. Blue Pacific was totally inflexible and refused to modify the rental. However, we had to check-in later so the house could be "sanitized." We walked in and the house was dirty - like a cheap hotel, except it was over a $1,000.00/night. Not what I expected. The arcade game that was advertised did not work. The refrigerators did not make ice. Overall, it ... read more
DO NOT RENT FROM THEM! DO NOT RENT FROM THEM! There are lots of rental companies to choose from. Do not rent from BPVR. They are impossible to get a hold of and their policies are absurd. Every other rental agency, including AirBnB, has allowed people to cancel rentals and get refunds because of the Worldwide COVID-19 Pandemic. Blue Pacific: NOPE. They are dirty thieves...
When cancelling a home rental in Sunriver due to the pandemic Blue Pacific Vacation Rentals deposit return policy was both misleading and unreasonable. We cancelled in time for a deposit refund and the contract states that "Guests who cancel prior to the cancellation deadline will be refunded their deposit, less a 15% cancellation fee". We cancelled before before the deadline and the refund was the deposit less 15% of the entire rental fee which included resort fees, taxes, and cleaning fee. No where in the contract is "canc... read more
Frequently asked questions about Blue Pacific Vacation Rentals
How is Blue Pacific Vacation Rentals rated?
Blue Pacific Vacation Rentals has a 4.5 star rating with 279 reviews.
When is Blue Pacific Vacation Rentals open?
Blue Pacific Vacation Rentals is closed now. It will open tomorrow at 10:00 a.m.