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Bluebird Care Bath
- Home Health Care
- Bristol
About this business
Location details
Avon Mill House, Avon Mill Ln, Keynsham, Bristol, BS31 2UG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came across Bluebird care in December 2023; my father has Parkinson's and my mother needed palliative care. They were very helpful at a difficult time, quickly getting everything in place so that my mother could return home from hospital and be cared for at home in her final weeks. After mum passed away, Bluebird cared for Dad for two and a half years, and I was very pleased with the service. The carers were always friendly and professional, and we would have the same group of carers visit him regularly. The app was really... read more
Business response:
Thank you so much for taking the time to share your experience with Bluebird Care Bristol. It was a privilege to support your family through such a difficult time, first helping your mother return home for her final weeks and then caring for your father over the following two and a half years. We are especially pleased that the continuity of his care, communication from our carers and office team, and the flexibility to adapt his support as his needs changed gave you reassurance. Knowing that our team could also help with ap... read more
I value the support that Bluebird Care give me and the communication that carers and office team give me.
Business response:
Thank you for taking the time to leave us a review. We're so pleased to hear that you value the support you receive from Bluebird Care and that both our carers and office team have provided the communication and reassurance you deserve. We know how important it is to feel supported and well-informed, and we're delighted this has been your experience. Thank you for your trust in our team. It is a privilege to support you, and we look forward to continuing to provide the highest standard of care.
We started our care for my Dad now 93 at Bluebird, 3 years ago to provide companionship taking him shopping and out for a lunch. This has taken a lot of stress away from the family and most of the carers have been to Dad liking. It is a hard time when your elders go through these times and we cannot thank Bluebird enough!
Business response:
Thank you so much for taking the time to share your wonderful feedback. It means a great deal to us to know that we have been able to support both your dad and your family over the past three years. We understand how challenging it can be when a loved one needs extra support, and we're delighted that the companionship, shopping trips, and outings have not only brought enjoyment to your dad but have also helped ease the pressure on your family. Building trusting relationships is at the heart of what we do, so it's lovely to ... read more
The friendly and efficient staff at Bluebird certainly know their stuff. They are taking excellent care of my 92 year old dad who has dementia. Dad is being cared for at home. This started out with a Bluebird carer for one hour a day but this has recently been extended to having a live-in carer. Bluebird are also helping me by liaising on my behalf with care staff from other organisations, such as the GP clinic and NHS hospital staff. So Dad now has a hospital bed, oxygen etc. in his bedroom. I would have been overwhelmed tr... read more
Business response:
Thank you so much for taking the time to share such a thoughtful review. It means a great deal to the whole Bluebird team to hear how much of a difference our care and support has made to your dad and to you. We understand how overwhelming it can be to coordinate care and communicate with the many different organisations and professionals involved, so we are pleased that we have been able to help liaise with the GP and NHS teams and support the arrangements for your dad's equipment and ongoing care at home. It is wonderful t... read more
The care is excellent, I have no complaints at all. All staff are kind, generous, always happy and always likes to have a chat, especially about myself and my family who are very good. Always on time, and care is wonderful. Could not complain about anything.
Business response:
Hi Shirley, Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you have been so happy with the care and support provided by our team at Bluebird Care Bath. It is wonderful to know that our carers have made such a positive difference through their kindness, reliability and friendly conversations. Building genuine relationships while providing compassionate, high-quality care is incredibly important to us, and your feedback means a great deal to both our carers and office team.... read more
Bluebird looked after my husband for the last 9 months of his life. Following a fall in surgery a few weeks after his passing I had no hesitation in asking them to look after me. They have once again been kind and caring and have played a key role in my gradual recovery.
Business response:
Thank you so much for your heartfelt words. We are truly honored to have been able to care for your husband during such an important time, and it means a great deal to us that you trusted us to support you as well. Our team is deeply committed to providing kind and compassionate care, and it's wonderful to hear that we've been able to play a part in your recovery. Please know we are always here for you, and we look forward to continuing to support you on your journey. Thank you again for sharing your experience.
The carers are friendly, polite and professional. They clean my bungalow, do the washing up, get food shopping and prescriptions. I have had this service since June 2024.I am happy with my care and support package. Thank you.
Business response:
Thank you so much for your lovely feedback. We're really pleased to hear that you're happy with the care and support you've been receiving. It means a lot to us to know that our team has been able to help make things a little easier for you. We're proud to have such friendly and dedicated carers, and your kind words will mean a great deal to them. Thank you again for sharing your experience we're looking forward to continuing to support you.
A very reliable care company, Friendly staff and very supportive of my care needs. I am very happy with the service that they provide. I have only praise for the care they provide. When I have had reason to complain. They always rectify any problem that I may have had in a timely manner. Hope you find this feedback helpful.
Business response:
Good morning, Thank you for taking the time to leave such a detailed and kind review. We're happy to hear that you had such a great experience and will gladly pass your kind words on to the team. All the best, Bluebird Care Bath
Overall, a good experience. Reliable, caring and conscientious. Sometime ago, I complained because a particular carer had rather a patronising attitude and my concern was immediately dealt with. Recently, a carer has stayed with me because of a particular problem. Timing of weekend visits has been erratic, despite my requests that it should always be around 8 am. However, I do feel really supported by Bluebird and just wish it wasn't quite so expensive!
Business response:
Thank you so much for your thoughtful and honest feedback. We're really pleased to hear that you've had a good overall experience with Bluebird Care, and that you've found our team to be reliable, caring, and conscientious. That truly means a lot to us. We're also grateful that you raised concerns in the past we always strive to address issues quickly and respectfully, and we're glad to know your previous concern was resolved to your satisfaction. We take your recent comments about visit timings seriously and will do our bes... read more
Frequently asked questions about Bluebird Care Bath
How is Bluebird Care Bath rated?
Bluebird Care Bath has a 4.7 star rating with 60 reviews.
When is Bluebird Care Bath open?
Bluebird Care Bath is closed now. It will open at 8:30 a.m.