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Bluebird Care Bath
- Home Health Care
- Bristol
About this business
Location details
Avon Mill House, Avon Mill Ln, Keynsham, Bristol, BS31 2UG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird looked after my husband for the last 9 months of his life. Following a fall in surgery a few weeks after his passing I had no hesitation in asking them to look after me. They have once again been kind and caring and have played a key role in my gradual recovery.
Business response:
Thank you so much for your heartfelt words. We are truly honored to have been able to care for your husband during such an important time, and it means a great deal to us that you trusted us to support you as well. Our team is deeply committed to providing kind and compassionate care, and it's wonderful to hear that we've been able to play a part in your recovery. Please know we are always here for you, and we look forward to continuing to support you on your journey. Thank you again for sharing your experience.
The carers are friendly, polite and professional. They clean my bungalow, do the washing up, get food shopping and prescriptions. I have had this service since June 2024.I am happy with my care and support package. Thank you.
Business response:
Thank you so much for your lovely feedback. We're really pleased to hear that you're happy with the care and support you've been receiving. It means a lot to us to know that our team has been able to help make things a little easier for you. We're proud to have such friendly and dedicated carers, and your kind words will mean a great deal to them. Thank you again for sharing your experience we're looking forward to continuing to support you.
A very reliable care company, Friendly staff and very supportive of my care needs. I am very happy with the service that they provide. I have only praise for the care they provide. When I have had reason to complain. They always rectify any problem that I may have had in a timely manner. Hope you find this feedback helpful.
Business response:
Good morning, Thank you for taking the time to leave such a detailed and kind review. We're happy to hear that you had such a great experience and will gladly pass your kind words on to the team. All the best, Bluebird Care Bath
Overall, a good experience. Reliable, caring and conscientious. Sometime ago, I complained because a particular carer had rather a patronising attitude and my concern was immediately dealt with. Recently, a carer has stayed with me because of a particular problem. Timing of weekend visits has been erratic, despite my requests that it should always be around 8 am. However, I do feel really supported by Bluebird and just wish it wasn't quite so expensive!
Business response:
Thank you so much for your thoughtful and honest feedback. We're really pleased to hear that you've had a good overall experience with Bluebird Care, and that you've found our team to be reliable, caring, and conscientious. That truly means a lot to us. We're also grateful that you raised concerns in the past we always strive to address issues quickly and respectfully, and we're glad to know your previous concern was resolved to your satisfaction. We take your recent comments about visit timings seriously and will do our bes... read more
Our mother has had carers from Bluebird Care since January 2025. After a short hospital stay it was necessary for her to have carers assist her with her personal care and help twice a day. The visiting times had to be adjusted to help with the care that was required in the morning and evening. Our mother is very happy with the carers that visit and she is building up a good relationship with the ones that visit regularly and understand her daily needs. It gives us peace of mind that someone is going in to care for her twice ... read more
Business response:
Thank you so much for taking the time to share your kind words and thoughtful feedback. We are truly grateful for the trust you've placed in Bluebird Care to support your mother's needs. It's wonderful to hear that she is building strong relationships with her regular carers and feels comfortable and supported during each visit. We understand how important it is for both our customers and their families to feel reassured, and we're so pleased that the care and consistency we provide is giving you peace of mind. We also appre... read more
Bluebird Care has been providing me with carers regularly for approximately 18 months. Over this lengthy period a few of their carers have been outstanding. Since January 2025 Bluebird has improved their service to me and proved that they know me well. They have been flexible, rising to various requests for care at different times. They have been sending a limited team of carers that I know really well. A few of their carers are a joy to have around. They are seemingly always cheerful and know how to make me laugh or calm me... read more
Business response:
Thank you so much for your kind and thoughtful feedback. Were truly grateful that you've taken the time to share your experience with Bluebird Care.Its heartening to hear that the improvements made since January 2025 have made a positive difference in your care. We're especially glad that our efforts to provide a consistent and familiar team have brought you comfort and confidence. It means a great deal to us that you've found several of our carers to be outstanding, not just in their professionalism, but also in the warmth ... read more
The carers have been very sensitive to my wife's needs on getting up - a very hard time of day for her. They have been professional and caring whilst helping her. I have only praise for them, no negatives at all.
Business response:
Thank you so much for your kind words. Were truly grateful to hear that our carers have been able to support your wife with the sensitivity and care she needs, especially during such a challenging time of day.It means a great deal to us that youve found the team both professional and compassionate. Knowing that their support has made a positive difference is incredibly encouraging, and well be sure to pass along your praise to them.Thank you again for taking the time to share your experienceits a privilege to be part of your... read more
Bluebird Care has provided me with daily support for the last four years. I've experienced the highs and lows of care of which the highs outweighed the lows. The care manager who runs the office really cares about the clients and is always in contact. It's taken a while but I've finally got an amazing team of carers coming into me daily, I'm really content and for the first time in twenty years, I feel accepting of the fact that I need care. The carers respect my privacy and push me to be independent in a safe way. Thank you... read more
Business response:
Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and are delighted to hear that you've had such a positive experience with Bluebird Care over the past four years. It's wonderful to know that the care manager has been a supportive and caring presence, and that the team of carers has been able to help you maintain your independence in a respectful and safe manner.We're honored to be a part of your journey and to have contributed to you feeling more content and comfortable in your o... read more
In May/June it became clear that I needed help to look after my wife, whilst I recovered from my operations. I spent some time seeking advice on who to choose to give the care needed. I chose Bluebird and my wife has received excellent care from the individual carers and good assistance from the office personnel. All the carers are punctual well presented and friendly. Over the year my situation has improved as has that of my wife. Since having the care services we are now able to enjoy life together. Thanks for all the effo... read more
Business response:
Thank you so very much for taking the time to leave us this glorious review. It is truly heartwarming to hear that we have been assistive with both yourselves and your wife's recuperation. Our signature outstanding service aims to increase well-being and enhance lives, and it is utterly magnificent to hear that we have been instrumental in helping you to enjoy your life together!
Frequently asked questions about Bluebird Care Bath
How is Bluebird Care Bath rated?
Bluebird Care Bath has a 4.7 star rating with 52 reviews.
When is Bluebird Care Bath open?
Bluebird Care Bath is closed now. It will open tomorrow at 8:30 a.m.