This profile has been claimed by the business owner or representative.
Bluebird Care Bath
- Home Health Care
- Bristol
About this business
Location details
Avon Mill House, Avon Mill Ln, Keynsham, Bristol, BS31 2UG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was such a relief to have a very professional company working with me to care for my friend who needed 24/7 care at home. The staff, from the very first phone call, put me at ease and everything from there was extremely well handled. I cannot thank them enough for all the care, advice and professionalism that was shown to my friend, especially by the live-in carer who was superb. My thanks goes to all the staff at Bluebird Care.
Business response:
Thank you so very much for the beautiful feedback on our support of your friend. It has been our pleasure to assist him and yourself with his care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe and promote dignity and independence. The team work tirelessly to ensure each care plan is delivered with the customer's requirements in mind; I am delighted to read that you experienced our signature gold standard of care. As a CQC O... read more
Totally impressed by the professional service provided to Mum. All staff were very kind and considerate and of the highest professional integrity. Before going ahead, a member of staff met with Mum to fully understand her needs and ensure the service provided was tailored accordingly. Could not fault the service provided in any way.
Business response:
Thank you for sharing your experience of our care. We strive to deliver the highest standard of professional care whilst peppering visits with kindness, empathy and compassion. Our care experts are smile spreaders, aiming to bring far more than just practical support. We endeavour to match our customers to their ideal care experts based on specialisms, preferences, personalities and interests. Your feedback is critical to us so we can ensure your experience is nothing less than exceptional; it is our honour to support your m... read more
From the very first assessment, we were impressed with the down to earth but caring feeling for us. We had several visits to enable me to go shopping and felt very relaxed leaving my husband with the gentleman carer. Thank you so much for helping us with this difficult situation.
Business response:
Thank you so much for sharing your experience of our service; I am thrilled to read that you have been reassured and supported. Taking the first step and investigating the possibility of professional care at home can be a stressful time, our team seeks to smooth your journey, making accessing CQC Outstanding care a seamless experience. We pride ourselves on providing a bespoke service for each individual to ensure all needs are met.
Bluebird Care is absolutely fantastic. They helped us through a very difficult time. Mum was poorly and Dad had dementia. The care and professionalism my parents received from Bluebird was second to none. They were there when Mum passed and dealt so well with Mum, Dad and us. They were warm, got the jobs done (especially one of the main carers). They are reliable, professional, can adapt, from the manager through to carers they were great. Thank you.
Business response:
It was our honour to support your mother and father in their home. Creating and maintaining a safe, comfortable, supportive environment for each customer who wishes to remain at home until their final day is possibly the most special service we provide. We know that care requirements can evolve rapidly; our ability to respond immediately and fulfil every request - from additional visits to 24-hour care - was, I know, a critical resource for your family in a time of need. Our professional care is built on a foundation of comp... read more
I can highly recommend Bluebird Care. Throughout the difficult time of getting care for my father Bluebird have been nothing but kind, compassionate and helpful. They accommodated all our needs very quickly and easily and they were a pleasure to work with. Thank you Bluebird.
Business response:
Thank you for sharing your experience of our home care respite service; I am thrilled to read that your father received our signature gold standard of service! Taking the first step and investigating the possibility of professional care at home can be a stressful time, especially when enquiring from further afield. Our team seeks to smooth your journey, making accessing CQC Outstanding care a seamless experience. Responsive, thorough, and values-led, we are best placed to provide respite service to discerning Bristol and BAN... read more
Bluebird has made what may have been the most difficult month of my life so much easier. Every single one of their team went above and beyond in every single visit, making my nan's last hours on this Earth comfortable, clean and cheerful and keeping my grandad safe - as well as tending to our emotional wellbeing as relatives. Every single member of Bluebird we encountered used their initiative and got stuck in, in an environment that could be challenging at times. I felt so confident leaving my grandparents in their care all... read more
Business response:
What an extraordinary kindness is it to share this experience. Palliative and end-of-life home care is something that we do frequently for Bath and Bristol residents, but the experience is deeply felt, intensely private, and not often shared in the public domain. I sincerely appreciate you sharing your experience of our end-of-life care here; it was a great honour to deliver support for your Nan, caring for her night and day. A decline in health can happen quickly, our carers are constantly monitoring well-being and our serv... read more
Care staff are very friendly and helpful. Bluebird provide a very good service, during the visit they always ask if there is anything more I want done if they have time. Timing of the app could be late at times. I have always understood my time would be around 7.50, but the last few weeks I have been up at 7.30; one day it was until 10 but no one came until 10.15 and I had done what I would do in the meantime. I know someone has to be first and someone later. As for care and attention, I cannot fault their time with me. A gr... read more
Business response:
Thank you for sharing your thoughts on our service; it has been our pleasure to support you to remain safe and happy in your Keynsham home. Engaging with our customers is an ongoing focus for our team and you are always so keen to be involved - I must say thank you for your willingness to help shape the future of Bluebird Care! Your contributions are invaluable. It has been a joy to care for you and I am delighted to read that you could not wish for better care. We hire for values - kindness, compassion, empathy - and train ... read more
Bluebird Care has transformed our mother's life and, consequently, ours. Their carers are a high standard - they are obviously well-trained and have met and exceeded our hopes. Within weeks, our mother was thriving, supported by an able team. And, overseen by an excellent care manager. We would not hesitate to recommend Bluebird to anyone who wants high-quality care and peace of mind.
Business response:
Thank you for the beautiful feedback on our support of your mother in her Lawrence Hill home. It has been our pleasure to assist her with her care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe, and promote dignity and independence. The team work tirelessly to ensure each care plan is delivered with the customer's requirements in mind; I am delighted to read that your mum has experienced our signature gold standard of care. ... read more
My care has been excellent. I had an issue with a female carer, which was resolved. I have stated that I prefer female carers, but I still get male carers.
Business response:
Thank you for sharing your experience of our care. I am delighted to hear that you find our care to be excellent! We strive to deliver the highest standard of professional care during every visit whilst peppering those visits with kindness, empathy, and compassion. Our carers are expert smile spreaders, aiming to bring far more than just practical support. Your preferences are of the utmost importance to us, so I am pleased to learn that your wishes are being adhered to. We endeavour to match our customers to their ideal Car... read more
Frequently asked questions about Bluebird Care Bath
How is Bluebird Care Bath rated?
Bluebird Care Bath has a 4.7 star rating with 52 reviews.
When is Bluebird Care Bath open?
Bluebird Care Bath is closed now. It will open at 8:30 a.m.