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Bluebird Care Bath
- Home Health Care
- Bristol
About this business
Location details
Avon Mill House, Avon Mill Ln, Keynsham, Bristol, BS31 2UG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care has been providing me with carers regularly for approximately 18 months. Over this lengthy period a few of their carers have been outstanding. Since January 2025 Bluebird has improved their service to me and proved that they know me well. They have been flexible, rising to various requests for care at different times. They have been sending a limited team of carers that I know really well. A few of their carers are a joy to have around. They are seemingly always cheerful and know how to make me laugh or calm me... read more
Business response:
Thank you so much for your kind and thoughtful feedback. Were truly grateful that you've taken the time to share your experience with Bluebird Care.Its heartening to hear that the improvements made since January 2025 have made a positive difference in your care. We're especially glad that our efforts to provide a consistent and familiar team have brought you comfort and confidence. It means a great deal to us that you've found several of our carers to be outstanding, not just in their professionalism, but also in the warmth ... read more
The carers have been very sensitive to my wife's needs on getting up - a very hard time of day for her. They have been professional and caring whilst helping her. I have only praise for them, no negatives at all.
Business response:
Thank you so much for your kind words. Were truly grateful to hear that our carers have been able to support your wife with the sensitivity and care she needs, especially during such a challenging time of day.It means a great deal to us that youve found the team both professional and compassionate. Knowing that their support has made a positive difference is incredibly encouraging, and well be sure to pass along your praise to them.Thank you again for taking the time to share your experienceits a privilege to be part of your... read more
Bluebird Care has provided me with daily support for the last four years. I've experienced the highs and lows of care of which the highs outweighed the lows. The care manager who runs the office really cares about the clients and is always in contact. It's taken a while but I've finally got an amazing team of carers coming into me daily, I'm really content and for the first time in twenty years, I feel accepting of the fact that I need care. The carers respect my privacy and push me to be independent in a safe way. Thank you... read more
Business response:
Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and are delighted to hear that you've had such a positive experience with Bluebird Care over the past four years. It's wonderful to know that the care manager has been a supportive and caring presence, and that the team of carers has been able to help you maintain your independence in a respectful and safe manner.We're honored to be a part of your journey and to have contributed to you feeling more content and comfortable in your o... read more
In May/June it became clear that I needed help to look after my wife, whilst I recovered from my operations. I spent some time seeking advice on who to choose to give the care needed. I chose Bluebird and my wife has received excellent care from the individual carers and good assistance from the office personnel. All the carers are punctual well presented and friendly. Over the year my situation has improved as has that of my wife. Since having the care services we are now able to enjoy life together. Thanks for all the effo... read more
Business response:
Thank you so very much for taking the time to leave us this glorious review. It is truly heartwarming to hear that we have been assistive with both yourselves and your wife's recuperation. Our signature outstanding service aims to increase well-being and enhance lives, and it is utterly magnificent to hear that we have been instrumental in helping you to enjoy your life together!
It was such a relief to have a very professional company working with me to care for my friend who needed 24/7 care at home. The staff, from the very first phone call, put me at ease and everything from there was extremely well handled. I cannot thank them enough for all the care, advice and professionalism that was shown to my friend, especially by the live-in carer who was superb. My thanks goes to all the staff at Bluebird Care.
Business response:
Thank you so very much for the beautiful feedback on our support of your friend. It has been our pleasure to assist him and yourself with his care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe and promote dignity and independence. The team work tirelessly to ensure each care plan is delivered with the customer's requirements in mind; I am delighted to read that you experienced our signature gold standard of care. As a CQC O... read more
Totally impressed by the professional service provided to Mum. All staff were very kind and considerate and of the highest professional integrity. Before going ahead, a member of staff met with Mum to fully understand her needs and ensure the service provided was tailored accordingly. Could not fault the service provided in any way.
Business response:
Thank you for sharing your experience of our care. We strive to deliver the highest standard of professional care whilst peppering visits with kindness, empathy and compassion. Our care experts are smile spreaders, aiming to bring far more than just practical support. We endeavour to match our customers to their ideal care experts based on specialisms, preferences, personalities and interests. Your feedback is critical to us so we can ensure your experience is nothing less than exceptional; it is our honour to support your m... read more
From the very first assessment, we were impressed with the down to earth but caring feeling for us. We had several visits to enable me to go shopping and felt very relaxed leaving my husband with the gentleman carer. Thank you so much for helping us with this difficult situation.
Business response:
Thank you so much for sharing your experience of our service; I am thrilled to read that you have been reassured and supported. Taking the first step and investigating the possibility of professional care at home can be a stressful time, our team seeks to smooth your journey, making accessing CQC Outstanding care a seamless experience. We pride ourselves on providing a bespoke service for each individual to ensure all needs are met.
Bluebird Care is absolutely fantastic. They helped us through a very difficult time. Mum was poorly and Dad had dementia. The care and professionalism my parents received from Bluebird was second to none. They were there when Mum passed and dealt so well with Mum, Dad and us. They were warm, got the jobs done (especially one of the main carers). They are reliable, professional, can adapt, from the manager through to carers they were great. Thank you.
Business response:
It was our honour to support your mother and father in their home. Creating and maintaining a safe, comfortable, supportive environment for each customer who wishes to remain at home until their final day is possibly the most special service we provide. We know that care requirements can evolve rapidly; our ability to respond immediately and fulfil every request - from additional visits to 24-hour care - was, I know, a critical resource for your family in a time of need. Our professional care is built on a foundation of comp... read more
I can highly recommend Bluebird Care. Throughout the difficult time of getting care for my father Bluebird have been nothing but kind, compassionate and helpful. They accommodated all our needs very quickly and easily and they were a pleasure to work with. Thank you Bluebird.
Business response:
Thank you for sharing your experience of our home care respite service; I am thrilled to read that your father received our signature gold standard of service! Taking the first step and investigating the possibility of professional care at home can be a stressful time, especially when enquiring from further afield. Our team seeks to smooth your journey, making accessing CQC Outstanding care a seamless experience. Responsive, thorough, and values-led, we are best placed to provide respite service to discerning Bristol and BAN... read more
Frequently asked questions about Bluebird Care Bath
How is Bluebird Care Bath rated?
Bluebird Care Bath has a 4.7 star rating with 59 reviews.
When is Bluebird Care Bath open?
Bluebird Care Bath is closed now. It will open on Monday at 8:30 a.m.