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Bluebird Care Brent

4.3

About this business

Location details

107 Kenton Rd, Harrow, HA3 0AN, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.337 reviews
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Carlos D's profile image
Carlos D 
2 years ago

Totally waste of time. Carers are on the phone constantly, management is non-existent and abrasive and overall a very poor service, as the Care Quality Commission has rightfully indicated but hasn’t gone deep enough. Save your time and money and avoid this agency where nepotism is king and the quality of the service delivered is sub-par, paying a premium for it. I can tell you that one manager was going on and on about another previous manager when in fact they never met! If they are capable of opinionating about someone the... read more

Business response:

We are sorry to read your disappointment with the services you received. We do hope that our service users make the most of the reviews, surveys, one-to-ones and other opportunities provided to raise concerns with us. When this happens our team quickly responds to address concerns and we do our utmost to ensure your satisfaction with the service. According to our records, there have been no complaints raised. We subscribe to homecare.co.uk as we genuinely appreciate feedback, good and bad, and we will learn from this experie... read more

Frequently asked questions about Bluebird Care Brent

How is Bluebird Care Brent rated?

Bluebird Care Brent has a 4.3 star rating with 37 reviews. 

When is Bluebird Care Brent open?

Bluebird Care Brent is closed now. It will open on Monday at 8:30 a.m.