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Bluebird Care Caerphilly & Merthyr Tydfil
- Home Health Care
- Pontllanfraith
About this business
Location details
3 The Spinney, The Bryn, Pontllanfraith, NP12 2PJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very pleased with service given with care team.
Business response:
Thank you for your kind feedback. We're so glad to hear you're pleased with the service provided by our care team. We take great pride in delivering premium homecare with compassion, respect, and reliability. Your satisfaction means a lot to us, and we're here to continue supporting you every step of the way.
We started with Bluebirds Care in January 2025 and are very happy with the care my husband receives. The carers are all lovely, professional and respectful. My husband even received a bunch of daffodils from them on St. Davids Day, what a lovely personal touch. We are happy with the service provided and would highly recommend Blebirds Care.
Business response:
Thank you so much for your kind words and for taking the time to share your experience with Bluebird Care. Were delighted to hear that you and your husband are happy with the premium care he is receiving.Its especially heartening to know that our carers have made a genuine difference through their professionalism, warmth, and thoughtful gestures like the daffodils on St. Davids Day. Personal touches like these are part of our commitment to delivering not only high-quality support but also truly compassionate, person-centred ... read more
Excellent service, all carers really helpful, caring and supportive to my Dad's needs. They treat him with dignity and respect that he may take a little longer. Would highly recommend this care provider.
Business response:
Thank you so much for your kind words and recommendation. Were truly grateful for your feedback. It means a great deal to our team to know that the premium care and support we provide are making a positive difference. Treating every individual with dignity, respect, and patience is at the heart of what we do, and were so pleased to hear that your dad feels well looked after. Well be sure to share your comments with the carers they will be thrilled to know their efforts are appreciated.Thank you again for taking the time to s... read more
Carers have been very professional in their job. Very polite on phone when making contact with myself and leaving notes for myself to read when necessary, also going out of their way to do a bit of shopping i.e. bread and milk
Business response:
Thank you for your kind words and for taking the time to share your experience. Providing premium home care means going the extra mile, and we're so pleased to hear that our carers have been professional, polite, and attentive to your fathers needs. Ensuring clear communication and thoughtful support, even with the little things like shopping, is all part of the care we strive to provide.We truly appreciate your feedback and your trust in our service. If there's anything more we can do for you, please don't hesitate to reach... read more
Staff have been fantastic with my grandfather. Having care has put less strain and pressure on the family. We are grateful to all the staff that has helped and supported us throughout a tough time. There have been some that have gone above and beyond, shown dedication to their work. Highly recommended by all of us. Thank you all.
Business response:
Thank you so much for your kind words and recommendation! We are truly honored to have been able to support your grandfather and your family during this time. Our team is dedicated to providing premium home care, and it means the world to us to hear that their efforts have made a positive difference. We will be sure to share your appreciation with the staff, especially those who went above and beyond.If theres ever anything more we can do for you, please dont hesitate to reach out. Wishing you and your family all the best.
An excellent service provider with lovely carers who treat my husband with respect and dignity. I have been very impressed with the fact that senior staff have undertaken spot checks on the carers. The only negative is that sometimes there is not consistency in carers which someone living with dementia needs.
Business response:
Thank you for you review. We try very hard to have a consistency of staff, This can be difficult sometimes with sickness and holiday. We will try harder.
The service provided has been excellent. Everyone we have liaised with has been extremely friendly, professional and very thorough in making sure all relevant information is known.
Business response:
Thank you so much for your review Sarah. We really do strive to provide an excellent service!
Frequently asked questions about Bluebird Care Caerphilly & Merthyr Tydfil
How is Bluebird Care Caerphilly & Merthyr Tydfil rated?
Bluebird Care Caerphilly & Merthyr Tydfil has a 4.8 star rating with 28 reviews.
When is Bluebird Care Caerphilly & Merthyr Tydfil open?
Bluebird Care Caerphilly & Merthyr Tydfil is closed now. It will open at 8:30 a.m.