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Suite 7 Bermar House, Rumer Hill Business Estate, Rumer Hill Road, Cannock, WS11 0ET, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All the carers are kind, caring and considerate. They perform the tasks of the care plan and take time to talk to me and make sure I am well. I would not hesitate to recommend the services of Bluebird Care. (Mid Staffs)
Business response:
Thank you very much for such a positive review. We really appreciate you taking the time to do this and for recognising the amazing work the carers do. We really value your opinions and you as a customer. Kindest regards, Management Team xx
Bluebird has looked after both my parents over the last 12 years. The care provided was both self and social services funded. Dealing with Bluebird was always easy. They are simple to contact and straightforward to talk to. They always went the extra mile to make sure that my dad was fine and rang me, chemist, doctors, paramedics and the ambulance services. To ensure they were safe. If problems arose and visits were late or missed. The team rang or one of the supervisors would pop in to cover the call. The care gave me a gre... read more
Business response:
Thank you for such kind words. It has been a pleasure to support your parents over the years and we feel privileged to be part of their lives. We are so pleased to hear that the care has given you peace of mind and allowed you to have time for yourself worry free. We thank you again for such a lovely review and wish you well.
We have come back to Bluebird Care and we couldn't be happier! We only left as the council made us due to money issues. They have always been absolutely brilliant with my mom and dad. Our short time away has really shown what a great job your staff do! I now feel I can breathe and feel my dad is being looked after at all times. Huge thank you to all the staff.
My mum has been a Bluebird Care Customer for nearly 20 years (it could be possibly more). But reflecting on recent life experiences she has encountered I have to say the team of always been very supportive. It cannot be easy as a carer to move from client to client with some type of restricted timescale however, at no point has my mum ever felt rushed or left alone because something hasn’t gone completely right in her care plan. Life is not one smooth transition, but the carers that have gone to my mums over many years have ... read more
Business response:
Thank you so much for your very kind words. As you know we aim to deliver outstanding care and I am extremely happy to hear that this has been achieved for your mum. You know where we are if you need anything at all. It is lovely to work with you both.
Cannot fault the service that my mom receives from Bluebird Care. All staff are excellent and nothing is too much trouble. The office staff are excellent and any requests are dealt with promptly. Would highly recommend Bluebird Care.
Business response:
Hello Karen, thank you for rating us, we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
My parents were initially reluctant to having carers to support them, but 6 months later they are very happy with the care that Bluebird Care Mid Staffordshire carers give. As well as support with washing, ironing, and changing bedding, they give my parents the ability to continue with activities outside the home, such as shopping and appointments which especially helps with my mum's mental health. The carers are patient, supportive and provide social interaction. My parents now think having carers is a great idea and speak ... read more
Business response:
Thank you for taking the time to review the care and support that your parents are receiving. It is an absolute pleasure to be able to provide this service to them and the carers enjoy visiting. It is fantastic to know that the support makes a difference. Kindest regards.
Staff are always polite and respectful and go out of their way to ensure my dad gets the care he needs. They feed back to me any problems they encounter so that we can come up with a workable solution and implement as soon as possible. I have found the team to be caring and go the extra mile if needed.
Business response:
Thank you very much for your kind words and taking the time to publish such a lovely review. We have a fabulous team of care staff who are truly dedicated to supporting all of the customers we have.
I am quite happy with the carers I get. Some go beyond and go the extra mile. I can't thank the care team enough.
All the carers are very kind and pleasant. Most of the care is excellent. They are also very helpful.
Bluebird Care Cannock & Great Wyrley has a 4.7 star rating with 40 reviews.
Bluebird Care Cannock & Great Wyrley is closed now. It will open at 8:30 a.m.