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Bluebird Care Cheltenham, Gloucester & Tewkesbury
- Home Health Care
- Gloucester
About this business
Location details
Suite 4, Westgate House, Westgate Business Centre, The Island, Gloucester, GL1 2RU, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m so glad we have picked Bluebird Care again this time to look after my aunt who has Alzheimer’s. The care coordinator and her team have listened to our aunt's needs and given advice, support and guidance at an extremely stressful time for us all. I can’t thank them enough.
Business response:
Thank you very much for your feedback. The team are always very happy to help where they can and it is a pleasure to care for your aunt.
To date, I have been very pleased with the help and support that Bluebird Care staff have given me to set up and arrange the care package for my mother and, more importantly, the care, kindness and attention they give to my mother. They respond promptly to any messages I leave on the App and have responded quickly and positively to my requests for additional support.
The Team provided a good standard of care for my Mother whilst she adjusted to being less able to care for herself. I was able to book extra slots if available. I found contacting the office to discuss matters or with financial queries were resolved satisfactorily and promptly.
Business response:
Thank you so much for rating us - our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well! All the best, Bluebird Care Gloucestershire North.
Bluebird have been looking after my Mum for more than 5 years and the superb care they provided enabled Mum to stay in her own home despite some challenges due to her vascular dementia. As well as being incredibly professional all the Bluebird carers are so friendly and kind and have been very flexible with any changes we needed to make with the care schedule. I would thoroughly recommend Bluebird to those seeking care in the home for their loved ones.
Business response:
Thank you for your kind words. It has been a pleasure to care for your mother.
Assessment of need is comprehensive and regularly updated in consultation with family members. Care plan clearly reflects mum's assessed needs and the actual care is provided in a professional way by the range of carers for mum. The app is conscientiously updated with dignity and respect for my mum's needs. It’s very reassuring when I live so far away and taking into account the impact of COVID. The care Bluebird provides is excellent and responsive to changing needs.
Business response:
Thank you for your kind words and lovely review. It is always a pleasure to care for your mother! It's always good to know you feel supported and valued by our team.
We have been clients of Bluebird for several years, firstly looking after mum, now looking after dad. Dad is 92 with significant Alzheimer's. The care we have received has enabled dad to remain in his own home, and Bluebird have become not only our eyes and ears but are also seen as a family friend. Service has consistently been excellent, often way above the task list. We continue to be grateful to the local team and thoroughly appreciate everything they do.
Business response:
Thank you, Tim, for this lovely review. It is our pleasure to work in partnership with you and the rest of your family to ensure your dad continues to get the highest standards of care. The carers love visiting your dad to enable him to remain at home and as independent as possible.
I was very fortunate to have been introduced to Bluebird Care. I needed to have carers who were reliable, dedicated and would ensure Mum was well looked after. We don't live nearby so had to have a team I could trust 100%. All the ladies who went to care for Mum were the most considerate, caring and dedicated people I could have wished for. They built a good relationship with Mum, and she loved their company and help. Nothing has ever been too much trouble for them whatever unexpected situation might have arisen along the wa... read more
Business response:
All the staff loved visits to your mum and also when she visited us in our office and on open days. Everyone is missing her sparkle and great sense of humour. It was always a great pleasure to provide support for your mum. Thank you very much for your lovely review, we will ensure that her team of carers get to see it.
Carers were reliable and professional and I was confident my husband was in safe hands. They were also kind and understanding, many became friends and their varied personalities brought another interest into my husband's life.
Business response:
Thank you for your kind words, it was a pleasure to care for your husband. Kind regards from all at Bluebird Care.
The carers are well dressed and always wear their uniform when attending. They are friendly, approachable and have interesting lives. The office staff and carers are very reassuring in a crisis situation and will pull out all the stops to provide a carer at very short notice.
Frequently asked questions about Bluebird Care Cheltenham, Gloucester & Tewkesbury
How is Bluebird Care Cheltenham, Gloucester & Tewkesbury rated?
Bluebird Care Cheltenham, Gloucester & Tewkesbury has a 4.9 star rating with 43 reviews.
When is Bluebird Care Cheltenham, Gloucester & Tewkesbury open?
Bluebird Care Cheltenham, Gloucester & Tewkesbury is closed now. It will open on Monday at 8:30 a.m.