This profile has been claimed by the business owner or representative.
Bluebird Care Chiltern & Dacorum
- Home Health Care
- Watford
About this business
Location details
1st floor, The Metro Centre, Unit 34 Dwight Rd, Northwood, Watford, WD18 9SB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird have been providing care for my Mum & Dad for the last 8 months following a recommendation from a friend of mine who used them for his mother's care. The decision has proved to be a fantastic choice. The visiting carers are so kind and professional and the back up from the office staff keeps me fully updated with any changes in their needs. Thank you
Business response:
Thank you for your kind words. We're so pleased to hear that you and your family have been happy with the care and support provided by our wonderful carers and office team. Many thanks, Jocelyn and team
Both day and night carers have been helpful and considerate. We have always had. Both day and night cover but there has been some uncertainty on who will arrive for the night cover. It would be helpful if you could achieve more stability on this and provide us with a regular weekly schedule.
Business response:
Thank you for your kind feedback about our carers, and we appreciate your comments about night cover; we will work towards providing greater consistency and a clearer weekly schedule where possible. Many thanks, Jocelyn
Service from my carer is excellent.
Business response:
Thank you very much for your kind words. We will pass this along to the team. Many thanks, Jocelyn
My husband and I are happy with all the care that he is receiving from the Blue Bird Care team. All the carers are compassionate, reliable and professional. They treat my husband with respect and dignity which helps to make him feel happier and more secure. It is easy to get in touch with the team in the office which is very reassuring.
Business response:
Thank you for taking the time to provide these kind comments- we will pass it along to our care team! Many thanks, Dawn.
Thank you to everyone at Bluebird care who have been looking after my father for the last few years.He passed away peacefully at home recently,the care and help he received from the carers made his last few weeks much more comfortable and enabled his family to be with him.From the carers through to the admin and management team the family would like to thank you all for bringing a smile to dads face.
Business response:
Thank you for your kind and heartfelt words. We are so sorry for your loss and extend our sincere condolences to you and your family. It means so much to know that our team was able to make your father comfortable and bring a smile to his face during his final years. Your thanks will be shared with everyone involved. Best regards from the team at Bluebird Care Chiltern and Dacorum
All carers look after. my wife competently. Some go the extra mile and carry out household tasks on their own initiative It would be helpful if Bluebird could provide a weekly schedule showing the names of day and night carers
Business response:
Thank you for taking the time to provide these kind comments- we will pass it along to our care team! Regarding the weekly schedule, one of our care team have actioned this and put it in place for future visits. We apologise for any inconvenience this may have caused. Many thanks, Jocelyn.
I am extremely pleased with the level of care the Bluebird provide. Its carers are of excellent character. They are attentive, caring & punctual.
Business response:
Thank you for taking the time to provide these kind comments. We are pleased to hear that you are happy with the care provided. Many thanks, Jocelyn.
Excellent service from kind and friendly carers. Also very good back up and service from the team in the office. Easy to get in touch. Such a relief to have the reassurance the care team providing good attention and thoughtfulness
Business response:
Thank you for your kind comments, we are pleased you were happy with the service received. Kind Regards.
Bluebird has been looking after my dad for 9 months and were especially supportive switching to care for my mum when dad went into hospital for a short period. Then more recently when dad returned home but mum (his main carer) went into hospital. The team always kept us aware of the visit schedule, with the same key carers at each visit, were prompt, very caring and always listened to what my parents needed.
Business response:
Thank you for your kind comments, we are pleased you were happy with the service received. Kind Regards.
Frequently asked questions about Bluebird Care Chiltern & Dacorum
How is Bluebird Care Chiltern & Dacorum rated?
Bluebird Care Chiltern & Dacorum has a 4.8 star rating with 41 reviews.
When is Bluebird Care Chiltern & Dacorum open?
Bluebird Care Chiltern & Dacorum is closed now. It will open tomorrow at 8:30 a.m.